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November 2023 by Nels Frye
I love this place. I only use sun auto body. Great prices and they are flexible, fast, and tenacious in their commitment to finding a solution for tough fixes. Highly recommended!
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October 2023 by Shon Mackie
I made an appointment to have my front bumper replaced and brought in the parts I needed installed. When I got there the mechanic glanced at my car and claimed it would cost $1500 to replace the bumper. I went to the shop across the street and they did the job for $500 and it looks good as new.
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September 2023 by Laura DeMarco
I have been working with Sun for 3 years now, and I'm very happy with the service. I trust their assessments. Pricing seemed fair. Timing was great.
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March 2023 by Alice Lee
My family brings 3 cars here and we have been pleased with their technical abilities to diagnose and fix issues and appreciate their respectful customer service. This is a family run business and they work hard. We are happy they are our trusted mechanic.Services: Auto engine diagnostic
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June 2022 by Peter Aungle
Terrible customer service and cannot communicate clearly
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September 2021 by Sarah K.
My friend recommended me Sun Auto, a lovely local family-owned business when I moved to Boston in 2017. I am so thankful to her. During the last five years, whenever I visited Sun Auto, they not only inspected or fixed my car perfectly but also very kindly took care of my needs. For example, when I had to replace my battery, the owners did so at a cheper price by utilizing the warranty, which I wasn't even aware that I had. This year I broke part of my car by running into the garage wall, and they kindly did the research for the price to help me decide whether I should use my insurance or not. After calling everywhere and calculating everything to print the numbers on the paper, they recommended me to use my insurance, despite that it meant that I had go to another Auto Shop designated by the insurance company. They also went beyond the boundary of their responsibility and helped me to figure out how to quickly get my car decal and registration, which I lost in the mailing process and etc. The owners are Korean, which means that they have excellent skills and work ethics, proven by the consistent honesty, diligence, and sincerety that I have seen for the last five years. I also love that Sun Auto is authorized to do the yearly inspection required by MA that I can take care of other maintenance issues and the inspection together. Another great pro to me is their location. They are located at the outskirt of Cambridge but it will not take too much time to get there because they are right next to Fresh Pond Parkway. Being slightly out of the busy center of Cambridge, Sun Auto has plenty of parking space, different from other body shops that I occasionally explored in other parts of Cambridge. Parking is always a nightmare in the city, especially when the body shop is full, so I personally find that I can park my car without being nervous is a big plus. Additionally there is a nice park right next to the shop that I can enjoy a walk or play with my phone as I wait for the car to be fixed. There is also a beautiful urban nursery around the corner that you can also enjoy the flowers and plants and do some impulse buying as you wait. There are PetCo, Whole Foods, and Staples within 5 min walking distance, which can also be a great way to spend time as you wait for the car. If you have time you can even explore the Fresh Pond which is also in 5 min walking distance. The owner will kindly call you when the car is ready. There is an Enterprise Rent-A-Car right next to Sun Auto, which I guess some people would find convenient if your care will need more time. In sum, I have been a customer of Sun Auto for the last 5 years and I am completely happy with their wonderful services. Honestly I am writing this review because I feel personally thankful to them for very kindly taking care of my various needs over the last five years and especially this year. My car is getting old and I drove very rarely as I worked from home during the pandemic, which is causing all sorts of problems. The owners have been always very friendly and nice despite I bothered them with so many small things... My car is well ready for commute now and I am so thankful. Isn't it proof of great service by itself that a lazy person like me feel so thankful and motivated to write such a long review?
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July 2021 by Jamie
Best value for the price.
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June 2021 by Mary Stone
I discovered Sun Auto Body when I needed a last-minute MA vehicle inspection. They were wonderful in every way! Friendly, professional, customer-friendly and no-hassle. This is now my go-to place for vehicle inspection.
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January 2021 by Shelley Rooney
Best Auto Repair shop in Cambridge, MA!!
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September 2020 by eilova martin
Very satisfied with my recent repairs. They were very professional and completed my repairs in one day as promised. I will return for any future repairs and highly recommend them.
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September 2020 by Shaina Blitt
Very fast. Great prices.
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March 2020 by hye oh
They are amazing !
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October 2019 by Jaswinder Singh
Well, people seems to be nice but, it doesn't looks like they know what they are doing. I wanted to install roof rails on my toyota highlander and they said it will cost $350 parts cost + 1 hr labor cost. I said okay, and they ordered it. But when i got there to install them then i find out they ordered cross bars not the roof rails. And shop owner said no, these are the roof rails! And he looked at my highlander before he ordered the parts and i showed him exactly what i need. I did not have roof rails and he wanted to install cross bars, very nice! Moreover, i just find out even these cross bars cost $98 and he was saying $350. I mean, first of all he did not know what to order and on top of that he wanted to charge me more than 3x than what the part cost was!
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October 2019 by daniel h.
Honest, thorough and fast. It's hard to find honest mechanics out there but this place is just that. It's a family run business.
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June 2019 by R S.
I've used Sun Auto a few times for simple things-- oil changes, ac, etc. They have been fine. No wait. Very friendly family run business. The father has a heavy accent, but the son explained things to me.
