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November 2023 by Lindsay
Love this place. Switched after other dry cleaners in the area didn’t do a great job. It’s a bit of a hike for me, but I take them all my nice stuff and anything that might have a stain on it. They’re very communicative also.
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October 2023 by Brittany L.
I have been going to top cleaners for over 10 years. For the first time, they tore a shirt. They then denied doing damage - saying that I gave them the blouse damaged. Yet there was a new cleaning tag in the blouse as you can see. I also asked for a shirt to be repaired, and instead of making a linear seam in parallel with the lines on the shirt; they did a horrible job stitching, damaging the shirt more. They charged me for the shirt repair. Photos below. I tried to give them feedback, and they responded with gaslighting. This is not a place that values their long term customers or is receptive to feedback if there's issues.
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June 2023 by Chenwei Wu
My wife recently had her dress and a shirt dry washed over here. The shirt still has a big stain in the front. The dress now has 4-5 extra black stains on it. I think I will not come again.
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May 2023 by Pierre Bouquet
There was a stain on my suit trouser when I got it back. The leg ironing wasn’t symmetrical and stopped below the front pocket on one leg and went up to the waist on the other.Also they iron my shirts button which destroyed them (half melted). It happened on the two shirts I gave them.I do not recommend this place for dry cleaning as it is the worst I have ever been too.Service: Ironing
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May 2023 by Christiana Akins
Very reliable and fast. I've used them for 2 years and had great experiences with suits and formal dresses.
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February 2023 by Clemente T. Sánchez Barja
Amazing experience. Not only did they clean a suit for a very reasonable price ($17 dollars in early 2023), but they also did a great job sewing buttons to a leather jacket from the 80s. Staff is really nice, and work pretty fast. 100% recommended.
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January 2023 by Alex Payne
I got pizza grease on a leather suede jacket and they did an amazing job cleaning it. Also the woman that is there is awesome very nice and helpful and made me have no worries about cleaning it
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October 2022 by Bumsoo Kim
Best dry cleaner in the Cambridge area at an affordable price!
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September 2022 by Jordan Abrams
Excellent quality and excellent customer service. Best dry cleaners I’ve come across in Cambridge (I’ve tried a few). Highly recommend!
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May 2022 by Camila Campos
I went in to have my late grandfather's shirt cropped for me to wear. It's a very sentimental piece. Top Cleaners cropped the shirt and noticed some weak edges that they mended. I have gone to several tailors in the area and they are my favorite. Very professional and very detailed. I am very grateful.Service: Alterations
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April 2022 by Lisa W.
Always friendly, fairly priced. A real part of our neighborhood, easy to get to and orders are always ready on time.
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March 2022 by Sophia Wells
Very nice customer service
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September 2021 by Nephtaliem McCrary
Great service. Great communication. My clothes come back clean and in tip topShape. Very accommodating, and friendly service.
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June 2021 by Emily
I really liked Top Cleaners (friendly staff, good prices), but the last few times I’ve received my clothes back they smell like cigarette smoke.
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September 2020 by Winston C.
Top Cleaners are LIFESAVERS!! I foolishly wore a very expensive, precious shirt to Whole Foods, where the due/ink from their paper bag had bled into the silk fabric. I was mortified, devastated, etc!! Top Cleaners was very transparent in that it would be a very difficult stain to get out, and they'd do their best. They were able to dramatically reduce the stain color on their first try (a week or so) and I asked if they could try one more time, to which they did and miraculously removed the ink COMPLETELY!! I am so so grateful for their services, and their commitment to helping their customers. Will be going here exclusively from now on!!
