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August 2025 by Elisha Verhaar
I use this post office often, both on weekdays and weekends, and it's an overall great experience! The postal workers are fast, efficient, and kind. There's rarely a line.
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July 2025 by Zitian Ye
Horrible service. This was my first time sending a certified mail, so I asked questions, but the old white guy was extremely impatient and rude, and gave me very vague instructions
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February 2025 by Raphael Gomes
Rude and not helpful staff
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July 2024 by Donna Walker
Absolutely ridiculous, needed to send one envelope by priority mail. 10 minutes prior to closing the women working is turning away customers. Talking about she’s typing yo something to send a package & then has to close. That is unacceptable. If you make it in the post office I’ve never been turned away. She’s in such a rush to go home she can’t do her job. She’s unwilling to open another register & check me out which would take two seconds. Such an inconvenience. I hope she’s reprimanded for this. It’s over 80 degrees outside & walked to this open location to be dismissed with my baby stroller. Just unhelpful. I see why they have poor reviews. July 03, 2024. Despicable.
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March 2024 by Rudra Dube
Staff was not very helpful to select the best way of post and i was charged for 1 day delivery even after saying I want the slower one.
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December 2023 by -
Its so messy where they leave your packages, magazines, papers, banded up mail. Workers pretty argumentative. No supervisors there so they can be. When I went to the desk to ask about a package (a long haired blonde lady) turned around lifted up my package on two separate days pretended to read the label and said it wasnt mine, twice! On the third day I went to central square, worker had to call them up to find and give me my package-like oops we found it, but it was the very same one. Id rather even use central square...(theyre always sending you there anytime you have a question about a package anyways). Unfortunately guess who works there too. Greeeat. You just cant win in Boston. I guess next time Ill get a mailbox at UPS...or some other place.Closed it after that. Had it just two weeks. Within 1 week I already got a strange notification about a package I didnt order coming to this my new po box! And it was actually moving through the usps mail but of coooourse went amiss once it arrived at this post office.I would have like to have taken a photo of that package and contacted the shipper to get more information on sender.So upon closing now a short haired blonde lady tried to say I dont qualify for 50% refund. Had to tell her its on the website. Im being generous giving 1 star. Its more annoying than central square and thats amazing cuz that location is horrible too. I thought It didnt get any worse, but these small ones are consistantly ruder and worse from my experience.Come on I didn't ask for my package to get an argument I just want my stuff. Get some glasses or attempt to read the label. Why such a chip on the shoulder? Esp since youre the one messing up. Amazing! Your one job is to focus your eyes and read a label. Be willing to find stuff and stop sending people to central square when package is at your location. Sickening when so many pleasant and capable people need jobs...
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October 2023 by Julia Adamo
Heidi is literally the kindest postal service employee I have ever met! She helped me figure out the best ways to mail two different packages, and she was so sweet to everyone else who came into the post office while I was there. USPS, know that Heidi is the best of the best!! :) This will be my go-to USPS location as long as I live in the Boston area.
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June 2023 by Alexander Mardar
I had no issues dropping off my package here, and I was there 15min or so before closing. Capable employees even though it's a very tiny office.
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January 2023 by J F
Great local PO. Helpful, efficient, easy.
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December 2022 by Yiwen Zhang
Most friendly usps staffJust a bit hard to find parking
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December 2022 by Joan Fusco
Great local PO. Helpful, efficient, easy.
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July 2021 by Jae
Mixed feelings. I usually go to a bigger, mainstream shipping so the convenience of the bigger places typing in the address, they print it, it's all processed mechanically is different than the small post office where you write the address prior. I havent had to do that for YEARS since leaving my small town. Of course, this time I forgot or was in a rush. The lady was helpful but a little off. Frustrated. And I was frustrated and made this sigh as I left. I get it thi king back to growing up a rural place you have to help them make the process run smoothly. I would prefer some updating. Overall, old fashioned, helpful, out of date. Just have your address ready on the box, taped and ready to go and it will be smooth sailing.
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January 2021 by Eric Garnick
Nicest, most helpful staff here. Thanks!
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January 2021 by Nathania Hartojo
Opens late and closes at random times of day with no warning, online or on the door. The most anger-inducing, frustrating experience I've ever had with a post office.
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December 2020 by Madeline Sorenson
I’ve always had fast and helpful service at this location!