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November 2023 by Silvia Valintine
We booked as a family of four, got confirmations for all 4 of us but the lady giving vaccines bluntly rudely refused to give a vaccine to my youngest son because he wasn’t on her gadget and she wouldn’t take walk-ins even if it wasn’t busy. So unprofessionally on her behalf. She just told us how it was and that she would not do it ignoring completely the CVS flu vaccine confirmation we showed couple of times. We showed her the CVS confirmation for his appointment but she bluntly refused. She should stay home if is not in the mood to go an extra mile to fix what CVS system messed up and not the customer. Shame on you CVS for not training your staff to take correct steps to take care of your business. I am going to move all our prescriptions somewhere else. Thank you for refusing a vacation for a 6 year old child who had an appointment but the employee was too lazy to accommodate. Heard bad stuff about you but never thought is that bad until today.
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November 2023 by Nicola Pansini
Disgusting lack of empathy by one of the pharmacy employees. I got there at 1330 sharp to get my son's antibiotics but all he could say was "Sorry we're close for lunch break, come back at 1400".I understand everyone needs a lunch break but I was right there for a pickup that would've taken 60 seconds, if so.Changing the pharmacy for my son's prescription.If you work in healthcare, and this applies to every job really, show some sort of empathy. Disgusting person.qq
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September 2023 by Daren Graves
Terrible Pharmacy. Always don't have enough people. Computer weirdly never saves any information about addresses or prescriptions. Basically, a dumpster fire
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August 2023 by Julia Faktorovich
The worst CVS I have had any business with. There hasn’t been one time where we did not have any issues with them. Unprofessional, rude, careless place. Choose another location, save your time and your nervous system.
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July 2023 by Chris maalouf
Wish I could give 0 stars. I called to fill a prescription. Waited a month and a half cause it was out of stock. My sibling called to fill in the same prescription for the same meds and it was ready the next day while mine was not done yet. Called to let them know and they were silent about it and filled it for me. Very unprofessional. Seems like they give special preference to who they fill prescriptions for.
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June 2023 by Amy L.
The worst pharmacy I have ever used and will never go ba k. A problem every time I fill an RX. They are so rude and don't at all care about their customers. I will never step foot in this location again. Too many other options without the headache
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May 2023 by Niko Daughtry
The Pharmacy is awful. They are rude and they don’t update what’s in stock and make you call around to every CVS just to get a prescription. Would give a 0 if I could
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May 2023 by Hanna Barlit
It is the worst CVS experience in my life. I tried to transfer my pills from 900 Commonwealth CVS in Brighton to this one ONLINE.They changed my brand prescription to generic one without asking and even letting me know, when I returned GENERIC prescription (untouched and it happened the same day) and asked for a BRAND they tried to charged me full price saying that my insurance does not cover it anymore (always did), EVEN MORE, then they said that my brand prescription (Yasmin) is discontinued from CVS completely (but if I pay full price I can get it)... so when I denied to pay full price they just removed my prescription from their CVS system.When I asked how can I get my prescription, which is birth control pill, they said we do not know, call your doctor and ask to re-new a prescription.The whole situation happened just because they intentionally changed my pills and could not fix it.
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March 2023 by cheryl evers
My 82 yr old Mother has an inhaler she needs everyday to breath properly and every month, it’s not ready, she has even had to go without dose, this is the worst run CVS, they are rude , and indifferent. We are changing pharmacies!!!!
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February 2023 by Donna Jutras
The manager of this store is awesome. She is a hard worker who keeps her cool when some people get mad at her for not being able to use a coupon, greets customers when the enter, and will even ask if they need help finding products.
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January 2023 by Sophia
I just don’t understand why the pharmacists take so long? Also I went inside once a few months ago and I won’t again because of just how rude this pharmacist was. Another thing -she told me it takes 48 hours to refill even though I got a test after 4 hours saying it is ready. Which doesn’t make sense?
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January 2023 by karen hayes
I contracted covid. I completely lost my voice. I had to go for the antivirals as it would have taken 2 days for delivery. Not being able to speak I double masked, went into the store and wrote out my name and DOB. The pharmacist helped me. He raved about me being in the store, threw my meds across the counter, said I was infecting "all us" and then shouted" go on, get out of here" to a 69 yr old woman living alone with no voice and Covid.
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January 2023 by Sophie R.
I just don’t understand why the pharmacists take so long? Also I went inside once a few months ago and I won’t again because of just how rude this pharmacist was. Another thing -she told me it takes 48 hours to refill even though I got a test after 4 hours saying it is ready. Which doesn’t make sense?
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December 2022 by Tanvi Deshpande
The worst CVS ever! Would give 0 stars if I could. Extremely rude pharmacy staff and not helpful at all. I would drive an extra hour to get my prescriptions rather than come to this CVS again.
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November 2022 by Summer Pacheck
Maybe don’t let people sit 30 min in line to then shut the curtain on their faces a minute before your break starts. Find a better way to notify people so they don’t waste time in line. Do better CVS.