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8:30AM - 4:30PM
74 Main St, Carver
Banks
“Sent my credit card bill a week after due date! Paid entire balance and they had the nerve to bill me 15.00 late fee. Also enclosed in the late bill was an apology note from them for late billing! SERIUOSLY???? Called customer service got excellent service because of her alone higher rating.”
“Fran, Kayla, Charlene, Steve, Stacey, and so many others at Rockland Trust are incredible. We love doing our banking there. They are so pleasant, always have a kind word and are ready to share a laugh (despite the fact that I usually have less than five bucks in my account). They always have time to answer questions and chat with our kids. We can't imagine going anywhere else!”
“Andre Aquino at Rockland Trust in Union Square is truly exceptional. He always greets customers with a warm smile and a positive attitude. Andre is always ready to help, making every banking experience pleasant and efficient. I highly recommend him for his outstanding service!”
“Been here since the Plymouth Savings Bank days. Have always had a pleasant experience with staff that has been here throughout the past and the newer personnel these past few yrs.”
8:30AM - 4:30PM
336 Plymouth St, Halifax
Banks
“Very helpful and attentive staff. I had an unknown debit withdrawal and a $35 overdraft fee. I went in to find out what the withdrawal was and make a deposit. The staff explained what the unknown withdrawal was, canceled my current debt card, gave me a new debt card and removed the $35 overdraft charge before I even got a chance to address the overdraft charge. All this was done 15 before closing on Friday night. I went in confused as to what was going on w/ my account, I left w/ complete understanding and relief. Thank you again for your help!”
“my favorite bank had a problem with an online site taking money out of my account fraudulently. Sat down with Elsa Vieira she took the time to fix the issue . Jen has also helped me out multiple times great professional staff”
“Sat down with Dan & received excellent service. Dan ordered checks for me and called to make sure I was satisfied with my experience at Citizens. Great banking experience!!!”
“I went in there last Wednesday, June 28, because I had paid someone on PayPal for a product I did not receive. I sat with Melissa Perry for about five minutes and she told me that she would handle it. The next day I received my money back. Not only was I happy about that, I was happy about how pleasant and professional Melissa was. It is rare that you see someone so friendly and outgoing nowadays. Thank you Rockland, Trust I knew I could count on you. Sincerely, Lisa Watts”
“Rockland Trust is great! Had a lovely experience with Iulia. Citizens turned me away when I tried to cash 30 year bonds. Iulia was so nice & happy to help me. She was very patient - had to make a few phone calls to verify my info as my name has changed & my account with them is relatively new, but never thought to turn me away. Very grateful after a frustrating experience elsewhere!”
“The manager Ala was very helpful over the phone. I have been trying to cancel a account there for over 4 years. She was the first person that showed me empathy and didn't just say it's not my problem I can't help you.”
“Vikas, Stacey and all staff members are always so nice and welcoming whenever I come in for my banking needs. Between loans, deposits and withdrawals, they always make my transactions seamless. They pay attention to detail and know me by name too! 10/10 MPCU”
9AM - 4:30PM
2203 Cranberry Hwy, West Wareham
Banks
“It’s been a while since my first review. A lot has changed (in all the right ways). The representatives are fantastic, quick, and timely. I really enjoy banking with them. Only issue (which is soon to be fixed) is their mobile app, horrible interface”
“If you’re thinking about investing in a bank, both literally and figuratively, go see Mona Arif, Senior Relationship Banker, she’s simply AMAZING. Extremely knowledgeable, and so genuinely caring. I highly recommend this branch, as the tellers are pretty amazing too. Five stars all day long! ⭐️⭐️⭐️⭐️⭐️”
“Visited this branch today for a complicated transaction and the staff was very patient and helpful. Kudos in particular to Ashante for going well above and beyond.”
“Samantha is a girl boss! Super competent. Maybe too competent for the position she’s in and should be given a promotion stat! I was moving some money out due to finding a higher rate elsewhere and she honestly made me question doing it, not because she was obviously salesy or high pressure but because she so effortlessly showed the value of real, human, local banking. Her expertise, transparency, and ability to explain options thoughtfully made a lasting impression.
Exceptional service like hers is exactly what sets a smaller, branch-based bank apart. She’s the reason people stick with smaller banks.”
8:30AM - 4PM
43 Commerce Way, Plymouth
Banks
“Harbor One is a great bank! The tellers are always pleasant and quick even when they're busy inside (I'm usually at the drive thru). Never have an issue with the online banking either. Highly Recommended.”
9AM - 4PM
108 Main St, Kingston
Banks
“Do my business banking at the Long Pond Road branch. Friendly professional atmosphere depending on the teller of course. Cheryl and Jillian are great. Whoever the new girl is with glasses is rude”
“I really think this is the most professional and friendly Santander branch on the South Shore. Everybody in there is so helpful and kind. I cant tell you how many times Will has saved me from those insufficient funds fees! Will is a great guy! I've met with him on many occasions and he has always been there to help me with a smile. He has shared some really great advice with me that I will use down the road. Will is a stand up guy who doesnt back down from any challenge he faces. Will works with the utmost of integrity and incorporates compassion into his profession. I highly reccomend banking with Will.Eileen DeMario is one of the best in the business! She has helped me out on more than one occasion. I always enjoy meeting with Eileen because she is so kind and makes you feel like you're important and a priority. Eileen brings her A game and is always up for the task. Eileen has such a wonderful personality. It's a pleasure to talk to someone as nice as Eileen. I always feel very at ease with Eileen and I want to thank her for always going above and beyond to take care of my needs!I recently met this new associate named Faith. She was awesome!! She saw me sitting down and asked me if I needed any help or assistance. She welcomed me into her office and worked diligently to assist me. She did everything in her power to make sure my situation was solved. She was very sweet and a great listener. She even called me to inform me of news that she had come across pertaining to my problem. She knows how to handle tough situations and works great under pressure. Faith can type fast and without looking at the keyboard. She is a very impressive young lady.Everybody in there is just so incredible. I'll probably stick with Santander just because of the amazing people I've met and the friendships Ive formed.”
“First time at this branch and it was one of the best! For a Saturday they had plenty of staff and Kate the teller was able to redeem my paper savings bonds (which is time consuming) while I sat back and had a lollipop. Thanks all!”
9AM - 4PM
20 N Park Ave, Plymouth
Banks
“Love my Citizens. Have gotten to know staff over the years and they're always friendly and down to earth. Will take as long as required and go the extra mile for banking needs”
“My wife and I went to the credit union this morning. Our representative was darlynn. She helped us with our issues professionally and she showed excellent customer service.”
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“Great experience. Bridgette Mallon was very helpful in guiding me through a financial matter. She help make a stressful situation better. I would recommend her and her team to anyone looking for a bank that cares about their customers.”