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“Andre Aquino at Rockland Trust in Union Square is truly exceptional. He always greets customers with a warm smile and a positive attitude. Andre is always ready to help, making every banking experience pleasant and efficient. I highly recommend him for his outstanding service!”
“Rockland Trust is great! Had a lovely experience with Iulia. Citizens turned me away when I tried to cash 30 year bonds. Iulia was so nice & happy to help me. She was very patient - had to make a few phone calls to verify my info as my name has changed & my account with them is relatively new, but never thought to turn me away. Very grateful after a frustrating experience elsewhere!”
“Vikas, Stacey and all staff members are always so nice and welcoming whenever I come in for my banking needs. Between loans, deposits and withdrawals, they always make my transactions seamless. They pay attention to detail and know me by name too! 10/10 MPCU”
“Shannon Gill the RegionalOperations Officer of TDBank in the Pinehills branch is a wonderful human being .. she helped out my daughter navigate the banking process and made her feel very comfortable dealing with her .. i will continue to let TD bank handle all of my familys banking needs..thanks again DAG David Arthur Gavin..”
“If you’re thinking about investing in a bank, both literally and figuratively, go see Mona Arif, Senior Relationship Banker, she’s simply AMAZING. Extremely knowledgeable, and so genuinely caring. I highly recommend this branch, as the tellers are pretty amazing too. Five stars all day long! ⭐️⭐️⭐️⭐️⭐️”
“Thankful to Dina in the Manomet office!Used her as a notary and changed accounts yesterday and she was kind , professional and so helpful at a difficult time.Great customer service!”
“Harbor One is a great bank! The tellers are always pleasant and quick even when they're busy inside (I'm usually at the drive thru). Never have an issue with the online banking either. Highly Recommended.”
“Love my Citizens. Have gotten to know staff over the years and they're always friendly and down to earth. Will take as long as required and go the extra mile for banking needs”
“Do my business banking at the Long Pond Road branch. Friendly professional atmosphere depending on the teller of course. Cheryl and Jillian are great. Whoever the new girl is with glasses is rude”
“Whoever just answered the phone at 3:55 PM on 9/5 to help me remove an overdraft fee, thank you so much, you have no idea how much that meant to me and thank you for being kind. The last branch I called in Wareham basically shrugged their shoulders and said there’s nothing they could do. I’m working tonight after my long day at college in order to get my account back in the positives, so that will save me a third day of working a full day tomorrow.”
“First time at this branch and it was one of the best! For a Saturday they had plenty of staff and Kate the teller was able to redeem my paper savings bonds (which is time consuming) while I sat back and had a lollipop. Thanks all!”
“My wife and I went to the credit union this morning. Our representative was darlynn. She helped us with our issues professionally and she showed excellent customer service.”
“these guys are amazing!! the customer service Is the best I've seen at the bank of america… i've been going there for quite a few years now, and have never had a bad experience!”
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“Sent my credit card bill a week after due date! Paid entire balance and they had the nerve to bill me 15.00 late fee. Also enclosed in the late bill was an apology note from them for late billing! SERIUOSLY???? Called customer service got excellent service because of her alone higher rating.”