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“Andre Aquino at Rockland Trust in Union Square is truly exceptional. He always greets customers with a warm smile and a positive attitude. Andre is always ready to help, making every banking experience pleasant and efficient. I highly recommend him for his outstanding service!”
“I just love this bank, especially this branch. I've been personally banking here since 1994 and my families business since I believe 1985? I am always grateful that I can call the branch manager and reach out with an issue and 99% of the time we can figure it out. Never changing”
“Shannon Gill the RegionalOperations Officer of TDBank in the Pinehills branch is a wonderful human being .. she helped out my daughter navigate the banking process and made her feel very comfortable dealing with her .. i will continue to let TD bank handle all of my familys banking needs..thanks again DAG David Arthur Gavin..”
“Harbor One is a great bank! The tellers are always pleasant and quick even when they're busy inside (I'm usually at the drive thru). Never have an issue with the online banking either. Highly Recommended.”
“Came to get a car loan for the first time and Vikas was VERY helpful throughout the entire process. He gave me clear instructions of what he needed from me and everything was completed very promptly and with very clear communication. I would highly recommend this place, they really seem to care about the customer experience”
“Thankful to Dina in the Manomet office!Used her as a notary and changed accounts yesterday and she was kind , professional and so helpful at a difficult time.Great customer service!”
“I have known Stacey for several years and have referred quite a few people to her for mortgage lending needs. The process of buying a home can be intimidating, especially for first time buyers, but Stacey and her team make it much smoother and less daunting for their clients. One of the things that sets her apart is the level of service that she provides. The home buying process can be 24-7 at times and Stacey makes herself available to her clients and responds quickly to their needs. If you are looking to buy a home or even refinance an existing mortgage, I would highly recommend you use Benchmark Mortgage!”
“Whoever just answered the phone at 3:55 PM on 9/5 to help me remove an overdraft fee, thank you so much, you have no idea how much that meant to me and thank you for being kind. The last branch I called in Wareham basically shrugged their shoulders and said there’s nothing they could do. I’m working tonight after my long day at college in order to get my account back in the positives, so that will save me a third day of working a full day tomorrow.”
“If you’re thinking about investing in a bank, both literally and figuratively, go see Mona Arif, Senior Relationship Banker, she’s simply AMAZING. Extremely knowledgeable, and so genuinely caring. I highly recommend this branch, as the tellers are pretty amazing too. Five stars all day long! ⭐️⭐️⭐️⭐️⭐️”
“Do my business banking at the Long Pond Road branch. Friendly professional atmosphere depending on the teller of course. Cheryl and Jillian are great. Whoever the new girl is with glasses is rude”
“If you’re thinking about investing in a bank, both literally and figuratively, go see Mona Arif, Senior Relationship Banker, she’s simply AMAZING. Extremely knowledgeable, and so genuinely caring. I highly recommend this branch, as the tellers are pretty amazing too. Five stars all day long! ⭐️⭐️⭐️⭐️⭐️”
“I worked with Tricia Lorente out if Salem Five and she was amazing! Knowledgeable, personable, available, professional, and courteous. I looked for well over five years on and off and I never felt pressured to make a snap decision. Tricia gave guidance and patience and I felt she genuinely cared about me finding my forever home! I am a realtor and I see many lenders who do not provide the quality service I know Tricia provides her clients. Cindy in Weymouth”
“My wife and I went to the credit union this morning. Our representative was darlynn. She helped us with our issues professionally and she showed excellent customer service.”
“Love my Citizens. Have gotten to know staff over the years and they're always friendly and down to earth. Will take as long as required and go the extra mile for banking needs”
“The staff is always great to my family and I, but I cannot rave enough about the Relationship Banker Jillian Hoban! She couldn't be nicer and helped me so much with a matter that I needed assistance with. Going forward I will be sure to set appointments with her if I need assistance! A+ Customer Service!”
“I would like to thank Sharif and Erika and the rest of the staff at this bank for doing everything possible to help me with an ATM issue to the best of their ability”
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“Sent my credit card bill a week after due date! Paid entire balance and they had the nerve to bill me 15.00 late fee. Also enclosed in the late bill was an apology note from them for late billing! SERIUOSLY???? Called customer service got excellent service because of her alone higher rating.”