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9AM - 12PM 2 - 5PM
1 Post Office Sq, Cataumet
Shipping Centers
“The two wonderful ladies employed at this location took great care to help me get my special crate aviation parts on the way to California. This is my 2nd positive experience at this location.Five stars well deserved but I vote ten!Thank you ladies.”
“I live in NH. These gentlemen came to my shop delivering multiple antique and vintage appliances. Double the weight of today's stuff. There was Not a scratch on anything. They were very professional and courteous.
On the pickup for return i got stuck om an emergency water heater for a family ion NH. They had my number but never called patiently waiting for TWO OURS!!! Absolutely I would recommend using this company.”
“The Staples in Falmouth is the best Staples you will find. The store is clean and organized. The staff is friendly and helpful always. The copy/printing machines are always working, and the staff is there for your help if you need any.”
“I am not in MA, and I recently I bought a heavy (almost 40 pounds) antique traffic signal from a seller in MA. The signal has extremely rare glass reflectors and lenses - and metal and glass shipped together often results in a sad box of metal and shards at the destination. Not so with QP&S! The seller gave the QP&S staff my number so I could discuss how best to pack the signal. I spoke with Alex, who was very friendly and understanding of the details regarding my parcel (e.g., putting bubble wrap between the lenses and reflectors).. I could tell he was going to pack it as conscientiously as another avid collector might. They used FedEx Ground, which worked out great; a very fast ship and the box was well labeled and well-handled. So, this did all cost me a couple hundred dollars with insurance, but I paid it gladly, because any cost-cutting on a shipment like this would have been a huge risk of me having to spend the rest of my short life trying to track down replacement reflectors for a scarce 1930s traffic light.”
“The printer I selected was available in the store for immediate pick-up. The clerk took the time to find a coupon for the printer I was not aware and saved me $30.00”
“We had a large number of Certified Mail envelopes to be processed on a Saturday morning, where the Teaticket location was only open for 3 hours; we hadn’t had an opportunity to make pre-arrangements for the lengthy processing time involved. The envelopes were processed willingly and efficiently, while the staff member was able to multi-task, handing out mail to regulars on a first-name basis, and handling other routine transactions. Very impressive! This will be our go-to Falmouth post office in the future!”
“Helpful professional service to a T both in person and on the phone. If you ever need to fill out a service request to USPS in Falmouth, MA and request a reply by phone call over a lost or misdirected package you will be pleased to get an efficient, timely response from polite staff who know their jobs & do a great job following up.”
“I never thought I'd write a positive review for a UPS store, but everyone here was so incredibly friendly and helpful. Quite literally the nicest postal people I've ever met.”
“Tremendous customer service. I walked in about four minutes after they opened the door with an unreasonable request and walked out with my parcel ten minutes later.”
“I needed to mail a small parcel, & found this post office to be awesome. Street parking was easy. There was no line, & they had just the right sized padded envelope I needed. Alan was the employee who helped me, & he was so kind & attentive. Would definitely recommend them for post office needs ??”
9AM - 12:30PM 1:30 - 4:30PM
214 Onset Ave, Onset
Shipping Centers
“Seeing the only way we get mail is thru the Post Office I would thing the lobby hours would be better & more convenient for working individuals. The closing at lunch time is annoying to me. As far as the Staff, Always been pleasant & helpful. Wishing Sandy the best in her retirement, she has always been super nice & helpful.”
“I ran into the post office several minutes after close... I was expecting a package that was sent back to this post office after no one was home to sign for it. Even though they were closed, the very kind male supervisor signed back in and found my package for me after looking around for it. He was very accommodating and sweet to help me. Thank you! I truly appreciate it!”
“Highly recommend Cape Cod Pack & Ship. I’ve been a townie here and I cannot believe today was my first time in the store! I was shipping legal documents that I needed packaged. Due to the type of documents I could not leave until the box was sealed.Andrew was super professional and even though I knew I was not next in line to get my items packaged he quickly accommodated me. I was truly not expecting this and was prepared to sit and wait. I watched Andrew converse with three other customers while I was in the shop—customer service, in my opinion, is a dying art. Andrew has perfected it. Thank you! Will return!”
“Desk clerks, Andrea and Melissa, are always helpful, friendly and professional. Any questions the customer may have, they always answer with an ability to make you feel at ease about asking it. A great place to do postal business. Highly recommended.”
“Great post office!! I had two packages go missing for my wedding bridesmaids proposal boxes. Mike called me immediately upon putting in a request at USPS. He was so helpful and patient? Not only did he do the box that had gone missing going towards East Falmouth he even did the box search report for one going to Dallas for me. Excellent customer service! Just to compare, I haven't even heard from Dallas yet so I am very impressed with the service here.”
“I dropped something off for mailing this morning. It was accepted quickly and professionally.2/24/24:Returned to ship another Amazon item back to Amazon. Again, received professional and courteous service. Very much appreciated.Note: If you have two separate packages that you're returning to Amazon, you will need 2 separate QR Amazon codes.”
“The United States postal office in Mashpee Commons is a good post office but there was a time or two where I didn't get the mail I was suppose to get. I don't know if that's there fault or who's but it happened”
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“I'm the window clerk at the Cataumet office since January 2024. It's a cute and small office whom I beginning to know alot of friendly faces in this village. Thank you for your patience with me. Hoping to continue to grow and educate with all of you.”