Chatham Jewelers is a great establishment known for wonderful and amazing customer service. The staff is kind, knowledgeable, helpful, patient, attentive, personable, and creative. They offer honest, high-quality, and personalized service, often exceeding hopes and expectations. Customers use them for all jewelry needs, including repairing, redesigning, resizing, and polishing pieces, both old and new, often with prompt and same-day service. They are described as going above and beyond, making experiences memorable. Many clients, some from out of town, report being very happy with the results and plan to return for years to come, stating the business stands out above the rest.
Wonderful customer service. My husband ordered a bracelet for our anniversary, which I loved but it was the wrong size. With their prompt response to emails, I shipped it back and had the new one within a week!
May 2025
Chatham jewelers redesigned my ring to secure loose stones. This ring is dear to me from my first husband who died 23 years ago. Thank you
May 2025
Everyone should go to Chatham jewelers. I took my pearl necklace in Live clasp had broken. I’m on vacation. Don’t live here. Don’t know anybody they fixed it that day. Now where else do you get this kind of service.? They also polished my necklace. five stars for Chatham jewelry