Quest Diagnostics
Medical LabsHours:
39 Village Square, Chelmsford MA 01824 Hours
About Quest Diagnostics
Quest Diagnostics now offers COVID-19 antibody testing by appointment, excluding those experiencing symptoms within the last 10 days. Face coverings are required at all locations. The facility provides a range of services including routine lab tests, drug screens (both DOT and non-DOT), pediatric specialty tests, glucose tolerance tests, and wellness programs with or without biometrics. Customers frequently praise the staff for their professionalism, kindness, and patience. Many reviews highlight specific staff members who are caring, competent, and efficient—successfully performing blood draws on challenging patients, including children, often on the first try. Despite being short-staffed at times, employees explain delays and handle busy periods with a positive attitude, providing excellent customer service. Some suggestions for improvement include expanding the waiting room, especially during flu and COVID seasons, to make the space more comfortable. Overall, the location is well-regarded for its friendly staff and quality care, with many customers expressing their intention to return.
Most Recent Reviews
March 2026
Super easy experience. Checked in, got called in 5 mins later, and my phlebotomist (Alesia?) was super nice.
October 2025
Professional. Compassionate. Friendly and efficient.
May 2024
Staff was pleasant and helpful to those that needed it in waiting room. I was seen a few minutes early and Tech was excellent. Will use this location in the future.
More Comments(72)
Other Information
Specialties: Heart, Infectious Disease, Pcps, Digestive & Liver, Hiv, Urology, Gynecology, Gyn, Nuclear Medicine, Disease Management, Coronary Care, Urinary Tract, Cardiac Specialist, Cardiology, Hematology & Oncology, Gastroenterology, Hepatitis, Health Care, Doctors, Herpeselect, Endocrinology, Physicians, Stds, Sexually Transmitt, Hospitals
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