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February 2024 by L C
Such a pleasant experience. Staff member/ nurse had such joyous attitude. I felt so comfortable because of her. Keep up the amazing work!!
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November 2023 by Daniel Youberg
Overall a very pleasant experience for my blood draw. My phlebotomist was excellent and went above and beyond to make sure I was comfortable.The phone scheduling is absolutely awful though.
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July 2023 by Ben Arsenault
Charged me hundreds of dollars for a physical that never happenedI'm shocked and appalledYou are not getting my money.I'mnot even sure what happenedI went in after being recommended by a doctor, after not seeing anybody for 5 yearsI wanted a physical, and a STD testthey drew my blood, gave me a prescription and sent me on my waymy HCP LAUGHED at me when I asked for an STD testUnprofessional, I am never coming back here and leaving another review on your sister company.
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July 2023 by John Prilipp
Had an appointment but my doctor never sent in request, they took the time to contact my doctor to get them to fax it over. Another great job by Quest, any location I have used whether with an appointment or not has been just fine!
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July 2023 by Joshua T
I think Jasmine hates her life I couldn’t help but cringe seeing how absolutely miserable she looks and comes off as keep up the good work chula
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July 2023 by Amanda Strunk
the wait was quick and the staff were super helpful and lovely
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February 2023 by Tannis Loone
Absolutely the worst!I had to go to the Chelmsford office, the sign on the door says "to go to this particular office" do to "the water being cut off".My appointment arranged by my employer was not honored, it being seven minutes over the "12:00pm cut off time" for testing... even though the EXACT time of my appointment was 12:07.The rude, untrained, lazy staff was no help whatsoever.If the Angry, ill-temperament of everyone in the waiting room wasn't enough to get a full impression of this horrible place.The negative reviews certainly where!Honestly, How hard could it be to collect urine?The fact that this CHAIN has not been investigated by the BBB is astonishing to say the least.IF YOU HAVE THE OPTION, AVOID! AVOID! AVOID!
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February 2023 by Ace James
Had a horrible, confusing experience, the surly, apathetic staff where no help at all.
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October 2022 by Kristen Keagy
I am surprised with the negative reviews as my visit today was nothing but positive. I was seen on time (which I feel rarely happens these days) and every staff member I came into contact with was friendly and sincere. I had to have 4 vials of blood filled and I barely felt a thing!
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September 2022 by Marie Recks
We had a pleasant experience today; staff polite, friendly.
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August 2022 by Brian Cowan
Don't bother trying to call. The Chelmsford lab forwards all calls to Franklin Michigan. The Lowell one forwards to New Jersey. And of course no one picks up there either.Other than that it works well enough...
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August 2022 by Jeff Freeman
Place expects you to use masks without providing any amhad to find an old used mask if I get sick cuz of them I'll be back
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August 2022 by Idah Ireri
Lady working today 8/12 so so rude.
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March 2022 by kathleen g
First of all you don’t need a nurse to draw blood, they are Phlebotomists not nurses. So please before you bad mouth a RN please make sure they are a nurse. I always hear that in the hospital and then find out it is anyone in scrubs they call the Nurse. most of the time it’s a PCT, EKG tech, even house keeping, as a nurse who is professional and looks professional and would never be rude , I’m insulted. So please make sure it’s a nurse before .Thank you for listening
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February 2022 by Carolyn R.
I've always been treated well and the staff that draws blood is courteous. In the past There was someone at the desk that was useless but that changed. Very convenient ++++
