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9AM - 5PM
66 West St, Pittsfield
Banks
8:30AM - 4:30PM
180 South St, Pittsfield
Banks
“Outstanding service! I needed a check co signed as a requirement from my insurance company. My work hours were not matching my availability to meet up with bank officer. Mark offered to walk to my place of employment to co sign the check. I was extremely grateful for that! Cant ask for better customer service than that! Thanks again, Mark! It was truly appreciated!”
“I have been a customer for many years after fleet bank closed. The best experience I found was In the north attleboro stop&shop. Best customer service. Just moved out to North Adams and was shocked to find no branches out this far. Not changing banks, just have to drive a bit more just to keep the banking I love”
“I had a very good experience with Trustco Bank in Allendale Shopping Center. They have the best rates with no PMI. Margaret Miller helped me with my pre-approval letter for a mortgage loan and she was very helpful and professional. I would recommend going here for your banking and mortgage needs.”
8:30AM - 5PM
71 Elm St, Pittsfield
Banks
“I use this branch all the time. I always use drive up. They are all polite and always helpful. I have never ever had a problem. The pandemic made for long lines but it's not their fault. Even through all that they are always pleasant. I drive past many other branches just to go here. Thank you for being professional and helpful.”
8:30AM - 6PM
99 West St Suite 100, Pittsfield
Banks
“...TDBank has always helped me with any issue I've ever had...staff is knowledgeable and very helpful...have been dping all my banking with TD bank for more than 10 now...”
8:30AM - 6PM
660 Merrill Rd, Pittsfield
Banks
“Robin solved a problem that I spent almost an hour and 4 phone calls trying to resolve. Absolutely first rate, knowledgeable and most importantly cared about solving my issue”
9AM - 5PM
165 Elm St, Pittsfield
Banks
“Scott Cowlin is the branch manager. Professional, friendly, knowledgeable, can do person that knows his industry, always acts to take the best care of his customers and is good even with difficult situations and people. If there was a list of super bankers, he would be at the top. He is email, phone and walk in friendly.”
8AM - 5PM
93 Park St, Adams
Banks
“Defines Excellent Customer Service I felt compelled to write this after seeing the terrible reviews for Adams Community Bank. After years of terrible service with Greylock we moved our mortgage and banking to Adams. The difference was amazing. We were recognized and valued as customers. The bank staff at all branches were always enormously helpful and great to deal with. We use the Synergy checking account which not only pays for all our ATM fees anywhere in the country we also earn something around 2% on our checking account - there are not many savings accounts that match that rate.”
8:30AM - 5PM
150 West St, Pittsfield
Banks
“Shari went above and beyond helping me with paperwork for a loan, and gave my busy little toddler a teddybear to keep him occupied. I really appreciate her treating us so well!”
“They are a great group of dedicated employs, they go out of their way to help me every time I go there! I have trouble talking due to a trachostomy tube and vocal chords nerve damage, they help me a lot! Also use a walker or Cane to get around staff is very helpful opening doors etc.”
“I was fortunate enough to be supported by Teresa Lussier at the Pittsfield branch recently, and I can't say enough good things about her empathy and ability to trouble-shoot. This was a woman where "solving-my-problems" was more important than doing the easy thing because of bank rules. May we all find more Terry Lussier's in our life when we need help.”
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“I think they are fantastic. They work with you . Very professional yet very friendly. Anyone asks me about them I would definitely tell them I feel they are a number one insurance company to go to. I have had nothing but excellent service with them and plan to have no one but them in the future. Thank you so much Mountain One Insurance.”