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January 2024 by R Salinas
Had a great time here for a work gathering. Staff were great and were very attentive. They also provided catering and the food was great.
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January 2024 by Erica Quadros
We payed $43 for 1 game of bowling for 2 adults and our 3 yr old. This included shoe rentals. Very over priced. We usually pay way less in Northampton but wanted to check this place out. Arcade was very pricey as well. Also they didn't have the option of bumpers going up or down depending on the bowler. So if you need them for one bowler you have them up the whole game. Otherwise it was clean and cool retro look.
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January 2024 by Jet Reardon
Was looking for a place to have a few drinks and watch the play off games, decided to go bowling to kill a few hours before the game...had a blast music, atmosphere and staff were amazing!
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January 2024 by David Garcia
Very good place, very good atmosphere, very economical
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January 2024 by Daniel Petit-Frere
01/13/2024 is the first time visiting this bowling alley and by far was the best?. Friendly customers and staff, clean environment inside and out, and little to no drama. Everyone just having a good time, even the staff seems happy to work their. Definitely recommend, looking forward to bowling at this alley in the future
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January 2024 by Maura Squires
nice play to bowl!!
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January 2024 by Dom Rat
Everytime I call to see if they have lanes they always have leagues. They have 40 lanes. You’re telling me every night of the week you have leagues on 40 lanes?!? Ridiculous. Why not keep some lanes open for the couples or family’s that want to come in?? Makes me not want to bowl at all! Only giving 2 stars because when I can get it in, it’s fun.
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January 2024 by Miguel Aguirre
Good place for bowling with your friends. The food is good, the only thing that needs improve is the service. Some employees are rude.
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December 2023 by Jason Gilow
My kids and I visited this location on 11/11/23 and we were treated to a great customer experience. I had the pleasure of dealing with Meaghan, the manager, and she was truly first class! Not only did she make a personal connection with my kids and myself, she helped my kids to have a wonderful time! It was my son's 10th birthday and she called him by name from the very start. To me, that's a subtle, but very noticeable way to show how invested she was in creating a great customer experience. She also accommodated special requests with ease and delight. We have had birthday parties elsewhere, but this one will stand out due to the excellent experience we had. I would strongly recommend Bowlero in Chicopee and we will certainly be back!
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December 2023 by Nicholas Gaudio
Very clean and friendly atmosphere
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November 2023 by Carolyn Bird
I'm a new bowler to the league here.I was told that I could get free bowling practice, I came on Saturday and was told I would get a total of 8 games per week.I bowled 3 games that day.I came today on Monday and was told I get a total of 2 games per week.So I left after two games.
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November 2023 by Wendy Richards
Love it
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October 2023 by Jeff Lawler
Please bring back seating and move the ball returns to the correct locations.
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August 2023 by Benjamin Figueroa
I went there and the prices are ridiculous 29.99 per person for 3 games plus shoe rental and $5 arcade game card no food or drink included I'd rather go to the casino to taps where you can pay 50 and put upto 8 people on the lane and have fun or go to the mall where everything is separate and you have options no wonder everyone was at the bar and not bowling
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June 2023 by Cherie Stern
We traveled in from New York was a great middle location. To meet friends from the other direction. very happy we decided to entertain our friends here!The multiple large screen TV's along the bowling lanes was the best we ever saw! Was also lucky to have Boston Red Sox showing on our lane [ my kids team] and then Toronto Blue Jay's [sorry my team] the next lane. No TV fighting for tv time, was great!Now best part of this location is their customer service!!! As I mentioned we are not local; on my way home [already on the mass pike] something made me realize something valueable was missing. While at a service stop called and confirmed they found it. they offered to mail it to me and refused taking payment for the ngr going out of the way to do so.Springfield you have a diamond gem! Hope you all get to enjoy some time here! Service that's hard to find anymore!
