E & G Automotive is a trusted and professional auto repair shop in Chicopee, MA. Customers describe the staff as friendly, accommodating, humble, and courteous. They are known for being attentive, fast, and thorough, providing high-quality service and expert repairs. The mechanics do great work and are very good at diagnosing problems right away, offering a full diagnosis with pictures. They are reasonably priced and affordable, with no pressure to upsell. The shop is praised for being upfront about needed work and costs, and for excellent communication. Many customers are loyal, very satisfied, and definitely plan to return, noting it as a stress-free experience with good vibes.
Great place. They were professional and really heard my concerns and addressed the issues I was having with my vehicle.
August 2026
Friendly and on board with me wanting to be proactive with my maintenance(ie...do fluid changes sooner than manufacture recommendations! Took my car in right away! I have no doubt they will do everything they can to keep my car running in peak condition for as long as I own it! They have a new customer!
August 2026
I arrived on time 8:00am. Went in office and got a good greeting from office staff. She got everything going on my service. Was told about a few things noticed about my car. I told her I knew about them but decided not to have them taken care of Paid my bill. And left I will be back.
