Mattress Firm Chicopee Crossing is a welcoming store dedicated to helping customers find the best sleep solutions. The staff, including knowledgeable associates like DL and Evan, are friendly, patient, and eager to assist. They take the time to explain different mattress options, allowing customers to test various models and find the perfect fit. Customers appreciate the staff’s expertise and the personalized service, which makes the shopping experience easy and enjoyable. The store offers a wide selection of top brands such as Sealy, Tempur-Pedic, Sleepy’s, and Serta, all at competitive prices. Customers also benefit from the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®, ensuring satisfaction with their purchase. The team at Mattress Firm Chicopee Crossing is committed to providing a seamless process, from choosing the right mattress to delivery. Overall, shoppers leave confident and satisfied, often praising the attentive service and helpful staff that make the store a trusted place to buy a new mattress. Whether searching for comfort, support, or the best deal, customers find a positive experience at this location.
No pressure and got a good deal. Salesman, I think his name was Shane was very helpful.
November 2025
The sale went very smoothly. No pressure from the salesman, no attempt to up-sell. Ordered mattress on Friday and had it by Sunday. The two delivery men were polite and professional even at the end of a long day. 5 star purchase.
November 2025
We met with Shane, he was helpful and just really nice!!
