At the pharmacy, the drive‑through employee was polite and provided amazing customer service, contrasting with a prior phone call that was extremely rude and ended with a hang‑up. In the store, a front‑end employee went above and beyond, multi‑tasking between the photo center and the coupon kiosk, helping customers find and use correct coupons at checkout. Another employee at the front end was extremely professional and pleasant, making the shopping experience enjoyable. An older checkout employee was a real gem—friendly, kind, efficient, and professional—and discovered a $20 credit in the customer’s account that other locations had not mentioned. Customers now prefer shopping in Clinton.
