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“I have recently had a very stressful incident happen to me. The manager of the UPS store, saved my life! I was told that I had to mail a large amount of money to a Federal Attorney to represent me as my ID had been stolen and I was going to be arrested for fraud and a number of horrible crimes. I ran to the bank took out my money and went to the UPS store in Hudson to mail it to some address in California to the attorney (Otiz). Bill the manager of the UPS store questioned me casually about the package I was mailing and when he learned what it was and the situation, cautioned me that it was a Fraud. I was being scammed, but I didn't believe him and told him to mail it anyway. He argued with me, but eventually did what I wanted. I was terrified and feared I would be arrested if I didn't mail it. Unbeknown to me, however, Bill, the manager, called the police as soon as I left the store. The police came to my house while the thief was still on the phone with me ( I guess they keep you on the phone a long time). When the officer confronted the man on the other end of the line (he said he was with the Social Security Department), it was soon obvious through his stammering and lies, that he was a fraud. We hung up and I went back to the store to tell them not to mail the package and get my money back. This manager's actions were above and beyond. He is a hero for saving my family (this would have ruined us). UPS should be proud and honored to have a man like this managing their store. He is not only an outstanding, strong and wise individual, he is a model of excellence and kindness. I cannot thank him him enough for what he did. He took it upon himself to call the police and rescued us from a horrible fate. Bill is number one and a 5 star hero in my book. I would trust my life with him and UPS.”
“I needed to print funeral-related materials. I called to ask questions and immediately got someone in the printing department on the phone and they answered my questions. My experience in the store was excellent as well - knowledgeable and friendly staff. Thank you!”
“My go-to store for overnight UPS and FedEx. I am a notary with the needs for reliable overnight drop for shipping. Get it there before 5 and it's on its way. Friendly and efficient. A little harder to find but once you do, you will return.”
“I had a very special rocking chair to send to my son in NC. The UPS agent in Shrewsbury ,MA did a great job bubble wrapping it and then making a box from 2 boxes. He found a freight company to take it and kept in touch with me to make sure it arrived safely. I would highly recommend UPS, especially for shipping something special!”
“I have my own small business & I work at a church and Staples is a great store to be able to get good quality products printed for an affordable price. I highly recommend using Staples for your printing supplies.”
“Craters & Freighters recently packed and shipped on my behalf over 200 pounds of classic electronic equipment made in 1985. The manufacturer of this equipment is no longer in business, so parts are no longer available, especially the custom made, high precision O.E.M. mechanical parts. If something got bent or broken in shipping, the devices would have been a total loss. Craters & Freighters did an outstanding job. Packing was superb and the equipment traveled without a scratch. Highly recommended!”
“Bob Resker and his team are phenomenal. They shipped an antique pastel painting (framed and under glass) and Morris chair, both of which arrived in perfect order. The crating must be seen to be believed.Communication along the way was extremely prompt. Pickup and delivery were on time and as promised.Do not search further, Bob is your answer and worth every penny.”
“The few times I've been in recently (including ~3pm 08/23/23), there has been an extremely helpful and kind woman working. My experiences have been pleasant visiting the post office, which is not always the case!”
“Sales associates had a pleasure interacting with exceptional. Explained what I wanted they immediately knew what had to be done walked Through the entire ordering process. Friendly knowledgeable and extremely supportive. It was a pleasure doing business at Staples in Westboro.”
“Staples saved me when VistaPrint failed to ship my product. They were able to honor a same-day pick-up for my order even though I made it after noon. I was also surprised at how affordable they were.”
8:30AM - 4:30PM
6 Clinton Rd, Sterling
Shipping Centers
“I love our little Sterling post office. And Adlin Ziur -- honestly, find some joy in your life. Nadine and her cupcakes are a perfect illustration of how the Sterling Post Office is one of the last truly local, community-based service spaces around. Nadine is a joyful and dedicated person and you really had no business writing that about her.”
“I have shopped at Staples forever. It's a comfortable place to shop to get all my office supplies. I appreciate getting everything I need under one roof. The associates are ALWAYS friendly and helpful at the location I shop at in Shrewsbury.”
“Exemplary example of great customer service. I had a 30’ monitor I had to ship, and I may not have dismantled it completely in the rush of the day. The staff went from sizing, finding the right box, packing, printing a label from my email - without having me to stop at staples for anything ✌️”
“Best post office experience OF MY LIFE thanks to the incredible customer service of DANIELLE who is an ASSET to the United States Postal Service!!! THANK YOU DANIELLE! Happy New Year!”
2 - 4PM 8:30AM - 1PM
560 Lincoln St #8, Worcester
Shipping Centers
“Very Fast and Efficient Staff There! They could Be Moved Into The Shop At The End Of The Plaza And Be Made Bigger! It Would Be Wise Of Them To Do And Provide More Services For Northern Worcester Massachusetts! But The Site Is Great! People Are Very Friendly And Very Welcoming!! It Is Very Neat and Very Clean! It Is Very Easy To Access ♿! They Offer Free Boxes For Shipping Out Your Items! They Do Know How To Do That QR Code Thing! Very Highly Trained! I Very Highly Recommend This Location For All Your Shipping Needs!”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
8 - 11AM 12 - 4:30PM
260 Pleasant St, Berlin
Shipping Centers
“The team here is incredibly helpful and friendly! One of my packages was recently lost, so I filed a claim. Within hours, they located the package, called to let me know about the issue, and quickly resolved it!”
12 - 5PM 8:30 - 11AM
1092 Main St, Bolton
Shipping Centers
“A wonderful hometown post office. I live in town and stop by the post office several times a month to send out packages for my artwork, and the Bolton team are unfailingly kind, efficient, and knowledgeable. Thank you!”
“Staples has found ways to make their brick and mortar stores relevant. Between handling returns from online vendors, providing passport photos and all the print and copying functions and having basic needs in stock, I have recently been going to Staples at least once or twice a week. This is a HUGE deviation from prior to Amazon returns, when I went there maybe once every 5 years. Kudos Staples.”
1:30 - 4:30PM 9AM - 12:30PM
771 Main St, Lancaster
Shipping Centers
“Huge shoutout to Colman and Taylor, who helped me through the most stressful situation of my life with figuring out how to send some important paperwork internationally and under a time crunch. I was able to use a computer there to generate an international return label with Taylor’s help, which would have been super complicated to do on my own. Colman went above and beyond to help me again when I had to go back a second time to re-create a commercial invoice. I can’t recommend these folks enough, and am so grateful for their patience and help with my shipment.”
“This post office provided probably the best experience I've had with USPS. The woman who helped me was unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“Excellent service! I was a few minutes late after the office closed on a Saturday afternoon. Not knowing what to do with the package and preprinted label I checked with an employee who was still outside. She went above and beyond her duty, went back in and got me the address label pocket for me to put the label on and showed me where to drop the package. Highly recommended!”
“When a package marked as delivered went missing, I reached out for assistance. They went above and beyond to help me locate it. The package had been mistakenly delivered to my neighbor's address. However, the team took full responsibility for the mix-up and did not stop until they found a solution.”
8:30AM - 4:30PM
215 Ayer Rd, Harvard
Shipping Centers
“Unlike the Ayer Post Office, I find this Post Office easy to access. I have never had trouble with customer service. If no one is at the counter, ring the bell and they will be there very shortly.”
“Never had an issue here. Sometimes you have to wait, but no longer than usual. I try to go at the least busy times. My interactions with staff have always been pleasant.”
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“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”