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“My go-to store for overnight UPS and FedEx. I am a notary with the needs for reliable overnight drop for shipping. Get it there before 5 and it's on its way. Friendly and efficient. A little harder to find but once you do, you will return.”
10AM - 6PM
571 Boston Turnpike, Shrewsbury
Shipping Centers
“I have used Staples for my printing and copying services for years. The staff has been consistently helpful and willing to work with me to achieve the best end product to satisfy me and my clients.”
“Bob Resker and his team are phenomenal. They shipped an antique pastel painting (framed and under glass) and Morris chair, both of which arrived in perfect order. The crating must be seen to be believed.Communication along the way was extremely prompt. Pickup and delivery were on time and as promised.Do not search further, Bob is your answer and worth every penny.”
“I had a very special rocking chair to send to my son in NC. The UPS agent in Shrewsbury ,MA did a great job bubble wrapping it and then making a box from 2 boxes. He found a freight company to take it and kept in touch with me to make sure it arrived safely. I would highly recommend UPS, especially for shipping something special!”
“Sales associates had a pleasure interacting with exceptional. Explained what I wanted they immediately knew what had to be done walked Through the entire ordering process. Friendly knowledgeable and extremely supportive. It was a pleasure doing business at Staples in Westboro.”
“Craters & Freighters recently packed and shipped on my behalf over 200 pounds of classic electronic equipment made in 1985. The manufacturer of this equipment is no longer in business, so parts are no longer available, especially the custom made, high precision O.E.M. mechanical parts. If something got bent or broken in shipping, the devices would have been a total loss. Craters & Freighters did an outstanding job. Packing was superb and the equipment traveled without a scratch. Highly recommended!”
“I have recently had a very stressful incident happen to me. The manager of the UPS store, saved my life! I was told that I had to mail a large amount of money to a Federal Attorney to represent me as my ID had been stolen and I was going to be arrested for fraud and a number of horrible crimes. I ran to the bank took out my money and went to the UPS store in Hudson to mail it to some address in California to the attorney (Otiz). Bill the manager of the UPS store questioned me casually about the package I was mailing and when he learned what it was and the situation, cautioned me that it was a Fraud. I was being scammed, but I didn't believe him and told him to mail it anyway. He argued with me, but eventually did what I wanted. I was terrified and feared I would be arrested if I didn't mail it. Unbeknown to me, however, Bill, the manager, called the police as soon as I left the store. The police came to my house while the thief was still on the phone with me ( I guess they keep you on the phone a long time). When the officer confronted the man on the other end of the line (he said he was with the Social Security Department), it was soon obvious through his stammering and lies, that he was a fraud. We hung up and I went back to the store to tell them not to mail the package and get my money back. This manager's actions were above and beyond. He is a hero for saving my family (this would have ruined us). UPS should be proud and honored to have a man like this managing their store. He is not only an outstanding, strong and wise individual, he is a model of excellence and kindness. I cannot thank him him enough for what he did. He took it upon himself to call the police and rescued us from a horrible fate. Bill is number one and a 5 star hero in my book. I would trust my life with him and UPS.”
“I love our little Sterling post office. And Adlin Ziur -- honestly, find some joy in your life. Nadine and her cupcakes are a perfect illustration of how the Sterling Post Office is one of the last truly local, community-based service spaces around. Nadine is a joyful and dedicated person and you really had no business writing that about her.”
11AM - 6PM
18 Lyman St, Westborough
Shipping Centers
“Staples saved me when VistaPrint failed to ship my product. They were able to honor a same-day pick-up for my order even though I made it after noon. I was also surprised at how affordable they were.”
“The few times I've been in recently (including ~3pm 08/23/23), there has been an extremely helpful and kind woman working. My experiences have been pleasant visiting the post office, which is not always the case!”
“Exemplary example of great customer service. I had a 30’ monitor I had to ship, and I may not have dismantled it completely in the rush of the day. The staff went from sizing, finding the right box, packing, printing a label from my email - without having me to stop at staples for anything ✌️”
“Had a great customer service experience here at Staples. The two female assistants that took care of me were absolutely amazing. They were so nice and helpful and handled all of my concerns. A Plus talent all the way. Amazing customer service. It’s so nice to see in these trying times.”
“I have shopped at Staples forever. It's a comfortable place to shop to get all my office supplies. I appreciate getting everything I need under one roof. The associates are ALWAYS friendly and helpful at the location I shop at in Shrewsbury.”
“Best post office experience OF MY LIFE thanks to the incredible customer service of DANIELLE who is an ASSET to the United States Postal Service!!! THANK YOU DANIELLE! Happy New Year!”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
“Mike makes this hidden gem of a post office my favorite place to wait in line! He's always so kind, curious, empathetic and professional. Goes out of his way help a customers, day after day. Great guy, but priceless employee!”
“My fiancé and I had an amazing experience with Jenna! We were going to send out passport renewal form and she guided us through the process so much. We appreciated her help! She made the whole transaction so relaxing. Please give her some good praise for this as she is an outstanding employee and you should be proud to have her working there!”
“This post office provided probably the best experience I've had with USPS. The woman who helped me was unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
10AM - 6PM
289 N Main St, Leominster
Shipping Centers
“Staples has found ways to make their brick and mortar stores relevant. Between handling returns from online vendors, providing passport photos and all the print and copying functions and having basic needs in stock, I have recently been going to Staples at least once or twice a week. This is a HUGE deviation from prior to Amazon returns, when I went there maybe once every 5 years. Kudos Staples.”
“Huge shoutout to Colman and Taylor, who helped me through the most stressful situation of my life with figuring out how to send some important paperwork internationally and under a time crunch. I was able to use a computer there to generate an international return label with Taylor’s help, which would have been super complicated to do on my own. Colman went above and beyond to help me again when I had to go back a second time to re-create a commercial invoice. I can’t recommend these folks enough, and am so grateful for their patience and help with my shipment.”
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“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”