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9AM - 12PM 1:30 - 4PM
1179 Main St Ste 1, Wakefield
Post Offices
“Small, friendly and helpful post office.The lady there was really nice and helped me with my questions and shipping of an international parcel for the birthday of my mum.Happy to come back”
“5 stars! I have family members out of state, that wk for USPS service, so I understand the Federal Standards- Saugus Post office is exceptional, and, as other reviews,I choose to use Saugus, because of exceptional service, everytime I've come!
I've had real problems elsewhere in Essex Co. that have not followed Federal USPS standards!
They, are always efficient, kind/ pleasant, nonpartial, and professional...
I've had to call Postmaster/ Feds because of breaks of personality -problems brought to the job, at other Essex County Post offices...
Saugus, has never been in this category, since, from another state, never either has their Post Offices behaved untowardly...
I've referred persons, to apply for work, when they hire, at Saugus USPS!”
“This is what a post office is supposed to be. Nice, and helpful employees, clean place, lines move quickly even during holidays. My go to post office in the area. 180 degrees different than the office in downtown Beverly.”
“I highly recommend! John is ALWAYS so thorough and helpful - especially with passport services! He goes above and beyond to make sure everything is correct no matter what! Thank you!”
“This review is for the Fingerprint Services. If you need this service this is the place to go! They are fast, efficient, and know what they are doing. I went to 3 other USPS and no one knew how to provide the service or run the machine.”
“Living in Marblehead has been a dream, and one of the unexpected highlights has been our incredible mailman, Javier. He’s always exceptionally polite, professional, and goes above and beyond with every delivery. Whether it’s a quick wave, a friendly smile, or carefully placing packages in a safe spot, Javier truly stands out. It’s rare to come across someone who takes such pride in their work, and we genuinely appreciate his consistency and kindness. Marblehead is lucky to have him—Javier is the gold standard of what a mail carrier should be!”
“Great service, professional staff and always on time. My dad had a tailor shop for many years in Swampscott, MA and always used their service. Thank you everyone and be safe these overwhelming times for all.”
8AM - 1PM 2 - 5PM
7 Elm St Ste 1, Boxford
Post Offices
8:30AM - 4:30PM
41 S Main St, Middleton
Post Offices
“I gave a 4 star rating because I've always had very good customer service at the Middleton Post Office, but today I was so annoyed and felt compelled to air my grievance. I called their phone number not once, not twice, but 3 times this morning. It range 11 times then straight to a busy signal. NO ONE would answer the phone! I had a very quick, simple question. All I wanted was my carrier's name so I could put it on her Christmas card. The greeting says to stay on the line for the next available representative. I ended up having to drive to the post office just to get my question answered. The woman behind the counter first said they were too busy to answer the phone this morning, then told me that she didn't even think the ringer was on because the phone hadn't rung all day. Seriously????? I too work in a busy office, but would never, ever not answer the phone. To shut the ringer off so they don't have to is not just bad customer service, it's downright rude!”
8:30AM - 12PM 1 - 4:45PM
637 Lowell St Ste 4, Peabody
Post Offices
“There's a clerk works here his name is John he is the nicest most efficient postal worker I've dealt with in a very long time. And he's easy on the eyes ? Just a super guy they're lucky to have him. The convenience of this location is much appreciated ?.”
“The staff here are great. Any time I have had a question, they have been so helpful. Recently, Valter and the other person I talked with really went out of their way to solve a problem with a change of address. This has consistently been my experience during almost two decades of living and working in Salem. Thank you!”
“Today I got my passport for the first time. Between the snow and going to the wrong location. I surely thought I was going to have to reschedule. However Bob was very helpful and made it happen. Thank you!”
“I was a bit anxious about my first passport application, but from the moment I walked in, the staff made me feel completely at ease. The initial clerk was friendly and took the time to explain the entire process, which really helped calm my nerves. When it was my turn, Andrew called me up and guided me through each step with patience and clarity. He was not only incredibly knowledgeable but also efficient and attentive to every detail. I truly appreciated how smooth and stress-free the whole experience was!
Thank you!”
“5 stars to Judi for her outstanding and efficient service!! She had a great attitude. friendly and prompt. my only complaint is it kinda smells bad in the building”
“First time coming here. Came for passport appointment and we came at the wrong time. Because someone else didn’t show up, Angela was able to help us.
Thank you!”
“Was waiting for a package. Called and Anthony P. (only asked for the first initisal of his last name) ansered the phone. Gave him the tracking number. He said he would call me back when he found it, he did, He looked it up and was able to tell me when it would come. All I can say his help was most appreicated,”
9AM - 12PM 1:30 - 5PM
38 Summer St, Lynnfield
Post Offices
“I never had a bad experience at this post office for almost 6 last years. To avoid a queue, it's better to consider the busy times shown in the graph above.”
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“Joe was super helpful with all the questions I had. It'd be 5 stars but there was a bit of a line which is completely out of Joe's control. Then again it was around lunchtime so it could've just been bad timing”