Self Storage in Danvers, MA

“They went above and beyond to help me clear out my mother’s storage unit and made the experience so much easier than I thought it would be. I want to especially thank Laura who was so very sweet and accommodating. Highly recommend this storage unit and thank you again.”

“Vivian, you're truly amazing. I feel so seen and she went above and beyond to help me out. I’m beyond grateful and blessed. If y’all ever need a great place to put your things safely, I trust they’re in amazing hands over at this location. ?”

“If I could give more than 5 stars, I would! Our experience at the Public Storage facility at 495 Newbury St in Danvers has been AWESOME - mostly because of the EXCELLENT CUSTOMER SERVICE PROVIDED BY ERIC, who manages the facility. I don't typically write/post reviews, but am doing so now so anyone looking for storage in the Danvers area can know there should be no other place to look, other than this Public Storage location! We had our belongings moved across the country on an 18-wheeler truck, from Los Angeles, CA to Danvers, MA. The truck arrived just last week. Eric was instrumental in making sure all went smoothly, from the beginning to end:* helping us in reserving, and securing/paying for the 3 storage units we needed* filing out the hole for the lock on the door to one of the units we are renting because the lock wasn't fitting right* temporarily (approx. just an hour) accommodating the entry for the Public Storage tenants via the "Exit" gate on the property because the size of the moving truck that brought our belongings was so big it obstructed the "Entry" gate* offering ice cold water bottles to me and the driver and movers (as it was an extremely warm and humid morning)Eric's professionalism, and his kind, welcoming and courteous demeanor, along with his personal touch of service with a smile, made all the difference from this storage facility vs. any others I've experienced. And I've certainly experienced other storage facilities, as over the years in Southern CA I've previously used: Farmer's Market Storage (at The Grove in LA) Clutter.com, and StorQuest (in Long Beach, CA) - all nice facilities, but could never rival the customer service I experienced with Eric.You can tell Eric takes pride in his work, and with the assistance of Ana (whom I met the day the movers arrived and is just as professional and courteous as Eric), they make sure the facility inside and out stays clean and in tip top shape! Many thanks to Eric - and Ana! - at Public Storage at 495 Newbury St in Danvers, MA for their PROFESSIONAL AND OUTSTANDING CUSTOMER SERVICE!”

“Holy cow!!! Where do I start? I've been renting a few storage units from James for the last 6 years. I can tell you that when I first met him, I was completely blown away by his passion for wanting to help me with my needs. I explained my situation and what I was looking for. James was prompt to offer me simple solutions to what I thought was a complex problem. We walked around looking at a few different storage sizes. James quickly and efficiently rented me the storage units and here we are 6 years later and I still have them. Thank you!! All in all, I would give him 10 stars but they limit the review to 5. If you want to be treated with respect like you deserve, go see James, you won't be disappointed.”

“Used them for a few months and had a great experience. Excellent customer service up front, clean - and easy access to unit. Closed out unit and needed some accommodations during the stress of a move.. they went above and beyond to help. Would highly recommend (Wenham resident.. very convenient)”

“The woman in the office is the best. She is very pleasant, knowledgeable and efficient at her job. Trailers are in good shape but the staff their especially the manager are what makes it so easy to rent from this location.”