Kia of Dartmouth is dedicated to providing an excellent customer experience, whether you are purchasing a new vehicle or bringing your current one in for service. The sales team, led by David, works diligently to get customers the exact model and color they desire, making the process seamless and quick. The service department, managed by Shawn Raymond, also receives high praise for their attentive and friendly service. Customers appreciate the thorough explanations provided about serviced items and future maintenance needs. The service center is well-equipped to handle all automotive needs, from routine maintenance to more complex repairs. Customers consistently report positive experiences, with the team going above and beyond to build strong relationships. One reviewer even brought in donuts to share with the staff during an oil change, highlighting the warm rapport developed. While the majority of reviews are extremely positive, one customer did express frustration with the service department, feeling the staff seemed disinterested in their work. However, this appears to be an isolated incident, as the overwhelming feedback praises Kia of Dartmouth for their commitment to excellence in both sales and service.
Worked with Phil Sa and had a great experience. Very low pressure and willing to work with you to find the right car at the right price. I texted him on his day off (I forgot!) and he replied within minutes. Everyone was very friendly and I would have no problem recommending this dealership to anybody.
August 2026
They did a very good job detailing my car. It looks brand new.
August 2026
First time having my car serviced at Dartmouth location. Jason was very friendly and tentative. Service was above expected.
