“Purchase the vehicle and it was a seamless transaction. I'm completely on the other side of the country but I had no issues and when the vehicle arrived it was exactly as described. Would highly recommend doing business.”
“I had an amazing experience with Firestone during the repair process for my new vehicle purchased through Carvana. Working with the warranty company Silverrock can definitely be frustrating and take a long time, but the team at Firestone made the entire experience so much easier and less stressful.
They were able to get my warranty approved for four brand new tires, brakes and rotors, and even my automatic window button opener. Throughout the whole process, Nathan the manager and Ian the technician went above and beyond for me. Ian worked incredibly hard dealing directly with the warranty company, advocating for everything my vehicle needed, while Nathan kept me updated, explained everything clearly, and honestly just made me feel comfortable and at ease while waiting.
Every single person involved was professional, patient, friendly, and genuinely cared about helping me get back on the road safely. They kept me informed every step of the way and treated me with kindness the entire time.
I truly appreciate all the hard work and dedication from this team. Thank you all for getting me safely back out on the road!”
“Ruchia, at customer check out, deserves recognition for the patient and kind assistance she provides going above and beyond as I frequently maneuver large business orders. She provides personalized assistance not often found in large box stores.”
“I only go to Town Fair Tire in Dartmouth. Mike and all of the employees could not be friendlier and more accommodating. More than once I’ve had an issue and it was so minor that they didn’t even charge me for a quick flat fix. That kind of service and customer experience builds loyalty and that’s what they have with me. Wouldn’t buy my tires anywhere else.”