Pep Boys on Providence Highway is a one-stop destination for auto service and tires. Customers report fast, efficient, and friendly service, with many repairs and installations completed the same day or within 24 hours. The service is described as great, straightforward, and honest. The shop provides thorough work, such as properly evacuating a system before a recharge. The customer service is frequently highlighted as outstanding, with staff noted for going above and beyond. The waiting area is appreciated, and appointments can be booked conveniently. Overall, it is a reliable place for auto repair, maintenance, and tire needs.
Waste of time and money. Refused to just recharge the AC as I asked, then said the part they thought needed to be replaced couldn’t be ordered and there was nothing they could do.
July 2024
Christian at the front desk was very helpful and kind. Helped me select what worked best for my budget, got it all done quickly and let me know what was going to be needed next. No extra hassle, the car already is running better!
July 2024
Had to give Christian a 5 star review he took good care of me I love good customer service, thanks Christian I will be back we need more like you!!!!!!!
