The Norfolk & Dedham Group

Insurance
Hours: The Norfolk & Dedham Group is recognized for its exceptional customer service and effective handling of insurance claims. Many customers have shared positive experiences, noting that their home and auto insurance claims were managed promptly and fairly. One reviewer highlighted how the staff were responsive and accommodating, even assisting with a claim after hours. Another customer praised the quick resolution of a mistake made by a third-party agency, emphasizing the dedication of an employee who went above and beyond to provide a refund and a suitable payment plan. Despite some mixed reviews regarding specific claims processes, many clients appreciate the professionalism and helpfulness of the team. For instance, one individual expressed gratitude towards a claims representative who facilitated a rental car reservation promptly after a total loss incident. Overall, The Norfolk & Dedham Group has built a reputation for being a reliable choice for insurance, with customers appreciating the caring and knowledgeable staff who strive to support them during challenging times. While some experiences have noted delays and difficulties with communication, the general consensus is that the company excels in resolving issues and providing a positive insurance experience.

• 2.72 miles

  

  Progressive Insurance - Claims Office Insurance Company, Home & Rental Insurance

1. Dedham, Massachusetts