Minter & Richter Designs offers a personalized experience for creating custom wedding rings. Many customers praise the helpfulness and patience of the staff, particularly Polly, who guides clients through the design process. The ability to use custom materials and the convenient video chat options make the experience enjoyable and stress-free. Clients appreciate the timely delivery of their rings, with many reporting perfect fits and satisfaction with the final designs. The Lifetime Care program is highlighted as a standout feature, providing free remakes and affordable care. However, there are some concerns, as one customer reported receiving oxidized products that required repair shortly after delivery, which led to disappointment. Overall, Minter & Richter Designs is highly recommended for those seeking a unique and memorable experience in creating their wedding jewelry.
So many choices to make a beautiful and personalized ring. Also, amazing customer service even a year later!
December 2025
Polly was wonderful to work with. We were able to create from scratch a very special and meaningful ring for my husband. He absolutely loves it! We hit a snag with sizing, and Polly was responsive and quick to ensure we had the perfect fit. Would definitely recommend this local artist!
January 2025
Polly was very quick to answer our questions about the rings! We ended up having to change sizes and they were very quick to respond. The copper ring we ordered turned out so beautiful and so unique!!! Loved supporting a small business that provides a beautiful product and great service.