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8:30AM - 4:30PM
307 Washington St, Westwood
Post Offices
“I love this post office. Staff is warm and very helpful. I accidentally left an item behind after a visit, and they held on to it for me, remembering who I was when I came back.”
“Very reliable local USPS postal office. They are polite and knowledgeable about the products and shipping process. Parking can be hard sometimes, just park at the Walpole public parking and then walk.”
“This is my favorite Post Office I've been to in the whole country. I've never had to wait more than a couple of minutes in line, I'm often the only customer, the staff are always friendly, and there's plenty of parking nearby. That's everything I need.”
“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
9AM - 12:30PM 1:30 - 5PM
208 Main St, Norfolk
Post Offices
“So grateful for the Norfolk post office and staff! Jean is great and runs a tight, tidy ship. I mail packages frequently and am always well taken care of. In response to a previous review: the office closes for lunch because there's typically only one person on staff making that lunch break a necessity.”
9AM - 5PM
2344 Washington St Ste 1, Newton
Post Offices
“Arguably the best full service PO in Metro West. Can be a tad busy around noon and near close but Kelly and Wendy will take care of you. Lots of packing materials and friendly smiles that give you all the mailing options. Off peak times you are in and out with usually no wait.”
“the guy working the desk solo the past two times i’ve stopped by this week is so patient, personable, and friendly. i’m sorry i didn’t get his name. this location has the best customer service i’ve experienced. thank you!!”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
“Michelle and the other delivery people are fantastic. Michelle makes it a point to communicate with her customers and always giving it the personal touch. A bright spot in our day.”
“A friendly neighborhood post office and not ever crowded, even at the holidays. All of the people who work here have always been nice and patient. Good to call ahead for passports for an appointment, but they can do them as well with no line. In the summertime there is an ice cream and burger stand next door, so you can make a nice outing of it if you have kids in tow or are hungry.”
“Friendliest service in the metro Boston area! As a warehouse manager I have been to a number of carrier locations across the city and this location is always the most helpful and kindest. Everyone who works here deserves a raise.”
9AM - 12PM 1 - 4PM
44 Summer St, South Walpole
Post Offices
“Perfect, convenient, not busy little post office that's easy to get anything done I could do at a bigger, busier place. Plus the Gentleman working is always like visiting a friend. ..”
“Good afternoon! I would like to thank the staff of the Wayland post office. Always attentive and friendly operators and postmen, provide professional assistance in the provision of services. Thank you for your quality work and attentive attitude. I recommend.”
“My mom sent a package for my son’s first birthday. The tracking showed it was delivered yesterday, but we never received it. I called the USPS Norwood branch today, and Justin answered the phone. He was extremely courteous and helpful, promising to look for the package and follow up with me. Within 15 minutes of my call, a USPS employee came to our mailbox and found the package! I was so impressed by their quick response. Thank you so much for your help — we have a very happy birthday boy now!”
“I think the "mean lady" is gone because I've been to this location several times in the last few months, and they are wonderful! When the line gets long, they apologize for the wait and are very nice and helpful. I find this location a lot better than the E Walpole and Randolph locations where I used to go. The two current employees I always see are quick, knowledgeable, and kind.”
8:30AM - 4:30PM
2122 Commonwealth Ave, Auburndale
Post Offices
“The reviews are probably based more on bad experiences on the delivery end. This office is straightforward and gets the job done. I wish USPS would invest and probably spruce up the place, similar to newer facilities I see in other areas of the country. This would probably make the space more inviting for staff and customers.Overall, I use USPS more than the other services. Prices in most cases are better and get to well traveled locations relatively quickly.”
8AM - 12PM 1 - 5PM
137 Village St, Medway
Post Offices
“This post office is located directly next to Village Pizza, so it’s hard to find if you’re looking for a typical post office in a free standing building. However, our experience applying for passports at this located was seamless. I believe D’Ann was the person who helped us, and although it was busy she was quick and efficient with our paperwork. It’s a stressful process and she made me feel reassured throughout making sure we had everything.”
“I had an excellent experience with Juan today. I don’t mail things often, so I fumbled through the questions on the screen and made a few mistakes, Juan was very patient with me and kind in explaining the process.I even went back in line because I was so nervous I messed up something up and wanted to see the box again, and he let me assess my box and didn’t seem to mind even though it was the end of the day and near closing time. Thank you, Juan! Keep up the great work.”
“I went here early on a Thursday morning and there was no wait. I did not have a box for my item and the USPS employee was so nice in helping me find a box and pack my item. I was pleasantly surprised by how well my experience was!”
“Was having trouble with USPS website so went in person. No line and guy working was super helpful with best shipping option and super patient when I clicked the wrong buttons when declaring contents, credit card machine. Pleasant experience!”
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“Kind of strange to be writing a review for the post office, but after reading the bad reviews for the Dedham post office, I went ahead and made my way to the Westwood post office.
I thought the woman behind the counter was extremely patient as I tried to figure out the best way to send my three different tax-related documents -– some that needed certified with return receipt, others that did not. Apparently the type of envelope that you buy can determine the way it’s mailed, and some envelopes end up costing more than others because of that.
In the end, I was able to get everything mailed, get the return receipts I needed, and she never made me feel rushed or stupid. It was also five minutes before closing time, so I give her a lot of kudos for that too.”