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8:30AM - 4:30PM
307 Washington Street, Westwood
Post Offices
“I came in with some questions most adults should know. I walked in anxious as always, but then was happily greeted by Alisha who put me right at ease with the bubbly professional vibe. She allowed me to ask questions, get answers and also gave me some helpful tips!! Alisha made it so I didn’t cry in the car after that interaction. You ever get so stressed you just shed 5 tears in the car and then scream sing some Adele for a verse or two? That’s happened to me at the Dedham location 8 years ago. Anyways, thank you for having Alisha there when I needed help from my local US Post Office hero.
Stocked well. Clean. No line at the time I went. Single level. Parking lot in back.”
8:30AM - 4:30PM
2122 Commonwealth Avenue, Auburndale
Post Offices
“The postal worker was very kind and helpful... No one was in line and I was taken right away. Needed something next day aired. And she put all the information into the postal computer. I give them
5 STARS. SOOO EASY!”
“The staff at this USPS location went above and beyond to help me. They were patient, professional, and took the time to clearly explain everything I needed to deal with an unusual situation. Excellent customer service!”
“My family and I went in to get passports because the office in West Roxbury has to cancel our appointment last minute. There was only one woman at the desk and she was the most helpful and kind human being. She took care of everyone’s needs that walked into that office. I wish I could remember her name, I believe it started with an R. Great customer service. It was my first time there and I would go there over the West Roxbury service any day!”
“If you’re ever in need of a trustworthy and dependable courier, I highly recommend Royal. He brings an exceptional level of professionalism to every delivery task and treats each package with the utmost care and respect. From the moment you first communicate with him, you’ll notice how courteous, organized, and customer-focused he is. Royal is not only punctual, but he also goes out of his way to accommodate your schedule, no matter how last-minute or specific your needs may be.
What sets Royal apart is his attention to detail and dedication to making sure every delivery is smooth and stress-free. He takes the time to confirm all details before pickup, ensures that fragile or valuable items are handled with care, and always follows through with timely updates and confirmations. His positive attitude, clear communication, and consistent reliability make him a pleasure to work with.
Whether you’re sending something locally or across a longer distance, Royal is someone you can count on to get the job done right. I’ve used his services multiple times, and each experience has been seamless. It’s rare to find someone so committed to excellence—Royal truly goes above and beyond in every aspect of his work.”
“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
9AM - 12:30PM 1:30 - 5PM
208 Main St, Norfolk
Post Offices
“So grateful for the Norfolk post office and staff! Jean is great and runs a tight, tidy ship. I mail packages frequently and am always well taken care of. In response to a previous review: the office closes for lunch because there's typically only one person on staff making that lunch break a necessity.”
“Shout out to Joe… He went above and beyond after a package for me was sent to the wrong address… He actually retrieved the package and Personally made sure that I received it!”
“Not sure why people give this anything lower than 4 stars - if you need a USPS, this one does the job just fine. I'm giving 4 stars only because the employees here often seem miserable and unprofessional. When it's busy they become even more miserable and unprofessional, but I guess that's just part of working for a massive place like USPS...”
“I love this post office. Staff is warm and very helpful. I accidentally left an item behind after a visit, and they held on to it for me, remembering who I was when I came back.”
“Kelly and Wendy provided exceptional service and accomodated my large order. I especially enjoyed meeting the post office puppies. If you're looking for a post office, this is the place to be!”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
“Went in today to apply for a US passport card and the USPS customer service person, kayleah, was extraordinarily helpful and made the overall experience a truly pleasant experience.
There is no waiting in line and they were ready to help me exactly when my appointment was scheduled.”
9AM - 12PM 1 - 4PM
44 Summer St, South Walpole
Post Offices
“They do close for lunch, but the hours are clearly posted and the service is friendly, speedy, and accurate. I love the building. Tiny little thing, but plenty of parking behind it.”
“Was having trouble with USPS website so went in person. No line and guy working was super helpful with best shipping option and super patient when I clicked the wrong buttons when declaring contents, credit card machine. Pleasant experience!”
“Best USPS experience ever! I approach the counter with only one person before me and Rocco saw my passport photo & forms and walked me through the whole process so fast I barely had time to think, and it was done! I have never felt such support at the post office! If you are close enough, and it’s convenient to go to this location over any of the others, I would highly recommend it!”
“The US Post Office in West Roxbury provides solid, reliable service and the staff is generally helpful and efficient. I would have given it 5 stars, but the parking situation makes it a bit inconvenient. It’s street parking only, and I had to park a couple of blocks away. Aside from that challenge, the post office itself does a good job and is dependable overall.”
“Best post office ever.
Employees are friendly and great.
Always have an answer to my questions regarding mails and packages.
Thank you for the fabulous service”
“I want to express my gratitude to the Manager Joe and his staff! They consistently demonstrate friendliness and courtesy. Today, I was searching for a missing package, and Joe took action to track it down. I truly appreciate your hard work and your dedication to serving the Stoughton community. Thank you!”
“They do not print they only accept qr code even if you have shipping label downloaded as I have to go to library and print shipping label and things are always expensive as everywhere in Ma, well good experience just drop you pakage by packaging yourself and do not for get to have qr code of your label”
“Mark was an extremely competent and efficient USPS employee. I watched as he expertly navigated a busy lunchtime rush, assisting customers with passport applications, mail orders, and my postal stamp purchase. He directed customers who needed to fill out forms to do so on the side while he simultaneously helped other customers, quickly processing the long lunchtime line. He was professional and kind. I appreciate him and all postal workers! Thanks for a great experience.”
7:30AM - 5PM
1150 Great Plain Avenue, Needham
Post Offices
“Great experience applying for my passport card at this post office. I booked my appointment online, filled out the required forms beforehand, and was called right on time when I arrived. The staff took my photo, processed my application, and handled the payment quickly and professionally.
The entire process was easy, efficient, and surprisingly pleasant. Everyone was friendly and helpful, making what could have been a stressful task very straightforward. Thank you for the excellent service!”
“I don't live in Wellesley but still use this post office whenever possible. The ample parking, easy in/easy out, and friendly, efficient staff are the reasons I go out of ,my way to use this location.”
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“Kind of strange to be writing a review for the post office, but after reading the bad reviews for the Dedham post office, I went ahead and made my way to the Westwood post office.
I thought the woman behind the counter was extremely patient as I tried to figure out the best way to send my three different tax-related documents -– some that needed certified with return receipt, others that did not. Apparently the type of envelope that you buy can determine the way it’s mailed, and some envelopes end up costing more than others because of that.
In the end, I was able to get everything mailed, get the return receipts I needed, and she never made me feel rushed or stupid. It was also five minutes before closing time, so I give her a lot of kudos for that too.”