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“I had 0 knowledge of how to send a mail but there was this lovely Indian woman, she explained everything clearly and was patient with my explanation. She also spoke with great manners such as please and thank you. Great job to her and the office”
“I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.”
9AM - 12PM
612 Middlesex Turnpike, Nutting Lake
Post Offices
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”
“Phenomenal service! I just went today and the woman and man who helped me send my wedding invitations were both great, they gave detailed pricing, answered all my questions, and so patient with me. I appreciated both of them! Enjoyed my experience here today - thank you so much USPS staff!”
“Love this neighborhood post office!! The post office clerk is always so nice and friendly- he's been there forever. The only problem I ever have is I tend to go when he's at lunch and it's closed. Really great post office though.”
“I had the smoothest experience in this USPS today. Jeff who assisted me with mailing my docs was super professional and helpful. Explained everything in clear and detailed way. Thank you for your service!”
“The ladies here, especially Paula, are extremely helpful and kind! Depending on what I’m sending, I am usually in and out of there in less than 10 minutes as well.”
“Never had a problem with this location. Understand that they just work there and they don’t make the rules. So be patient and let them send your mails/packages…”
“Wonderful customer service. Went in for passport renewal for the first time and Tom was amazing, he helped me and family get everything sorted. He was patient, friendly and helpful.”
9:30AM - 12PM
95 Boston Rd Ste 5, North Billerica
Post Offices
“I have been coming to this post office instead of other local post offices because of the amazing customer service! The employees are always willing to help and are super friendly!”
7:30AM - 1PM
1751 Main St, Tewksbury
Post Offices
“I enjoy going to this location... I was new to the area and the desk attendant Bob was very kind and welcoming. He always has such an energetic personality that almost allows you to forget anything else that's wrong with your day. Overtime his demeanor has been unwavering. He genuinely is kind and I always look forward to his exuberance when I come to this location. Jim is also kind and often has candy. Overall I would recommend this location most importantly because they also pick up their phone which saves you a trip if you can have you a question clarified over the phone. I just hope their Self Service/P.O Box portion was 24 hours like some or opened later”
“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”
9AM - 12:30PM
20 Market St, Lowell
Post Offices
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
“My experience here was amazing! Judy and Leo helped me out even though I came in near closing and was inexperienced in shipping packages. I was unable to get the right box at the time and they found an even better box that fit my package perfectly and gave me a great rate. Not only that, but they packed it up nicely and made the process so easy. I can't thank them enough!Thanks so much for helping me out! Would recommend this store for the friendly and helpful staff”
“I needed 12,000 stamps for work and expected to have to go to every post office in a 15mi area. To my delight, they were able to quickly gather the quantity I needed saving me all the driving. Very nice.”
“This post office is somewhat small, and the location is right on a very busy street. However, the location of this post office is convenient for me because it's extremely close to where I live. Plus, the customer service is good and quick.”
7:30AM - 2PM
155 Father Morissette Blvd, Lowell
Post Offices
“Excellent service, went for passport renewal and the help and guidance was genuine. The respect towards the people, the manners and friendly was impressive.
Thank you,”
“Oh. My. God. Bob is a life saver!!!! Absolute genius. Saved me from shipping a very, very valuable item to a fraudulent destination. Customer service was amazing! So nice, friendly, fast, and overall concerned for the wellbeing of the customer. Thank you sooo much!!”
“The two postal workers there today were really wonderful and helpful and kind. Sorry I think I may have ruined your sharpie! ?
10/10 would use again.”
9:30AM - 12:30PM
254 Daniel Webster Hwy Unit 1, Nashua
Post Offices
“My personal experience is completely opposite to bad reviews I read here - employees at this place are doing great job and go above and beyond in customer service!”
8AM - 1PM
163 Howe St, Methuen
Post Offices
“This place has it all, it is A convenience store , bakery shop, a post office and a dunk in donuts. The service is great , the place is nice and clean at all times of the day, with plenty of parking.”
“My experience with Melissa at this location has surpassed any experience I’ve had at any post office by leaps and bounds. I’ve had many experiences with other employees at other USPS locations that were less than helpful, and she was the exact opposite. The USPS is beyond lucky to have someone like her that knows how to confidently help customers. I really appreciate her professionalism.”
“I would like to commend Alex from the Lawrence Post Office for his exceptional service as a supervisor. He is a true professional who demonstrates outstanding communication skills and consistently goes above and beyond to assist customers.
He is not only approachable but also incredibly patient and understanding, making every interaction a positive experience.
It’s rare to encounter someone as genuinely kind and efficient as Alex. He sets a high standard for customer service, and the Lawrence community is fortunate to have him. Keep up the fantastic work!”
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“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”