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“I am surprised to see all of the negative comments and reviews. I have been going to this UPS store for years and the gentleman there is always very nice. Just busy. I even went there one time needing a notary public to sign an application paper to obtain a proper license for a job with the Massachusetts CCC and he did it for free. I am in that store once a week and have never had a problem. Sometimes people just have bad days. Maybe these people encountered him on a bad day IDK. I will actually be going there on Monday with a very large box and expect nothing but professionalism from him. I wish to extend my deepest appreciation to the man that runs the UPS store in the variety store is one solid guy. Don’t listen to all these haters. They must have a personal vendetta against this man.”
“I had a great experience working with Ludimila at Maximus. She is extremely professional, knowledgeable, and attentive throughout the entire process. Her communication was clear and timely, and she made everything smooth from start to finish. I highly recommend Ludimila to anyone looking for a reliable and dedicated sales professional.”
“Our booster club has partnered with TSF for several years, and they’ve been fantastic. Their designs are creative, the merchandise is high quality, and their turnaround is always quick. They consistently go above and beyond to help us find the best options as a nonprofit organization. I can’t recommend them enough!”
“I was in last week and Mike S. was super helpful and knowledgeable about a 1996 Colibri Mickey Mouse themed pen and mech. pencil set, that I received as a gift way back when. I needed refills and Mike brought me to the right aisle and he advised me based on taking a close look at both items from the set. Thank you Mike for such GREAT service!!”
“I have been working with Express Sign & Graphics for over 2 years now. They are always responsive and helpful. The prints are always top notch and delivered on time.”
“I am a mobile notary covering Massachusetts and New Hampshire and use Salem NH Staples store for my marketing and bits needed for my business. Great service from associates and the store manager. Definitely my preferred store”
“Used their digital fingerprint service after I got an appointment via Printscan. Staff was knowledgeable and the system was clean with dummy proof instructions. Quite happy they offer this service, just wish it was further north. Two hour drive one way. Worth it though.”
8:30AM - 5PM
92 S Broadway, Lawrence
Printing Services
“My experience with Omni Print has been fantastic. They provide excellent work each time I present a job. They have made my clients very happy, from pricing to quality.”
8AM - 6:30PM
668 Main St, Wilmington
Printing Services
“A very loud and grateful shout-out to Alyssa, the Manager of the Wilmington UPS Store (668 Main St.), who did an outstanding job with printing, binding and shipping our forty-two 113 page books for our special guitar event this month! Her knowledge, professionalism, enthusiasm and patience all contributed to a great client experience for us! Do not hesitate to have the Wilmington UPS Store take care of any of your printing needs! They do so much more than shipping! Thank you again, Alyssa! The books are beautiful!”
“I used staples.com to upload a print to be enlarged into a poster. I did all of this with ease as the website clearly navigated me through each step. And when I went to pick it up it was also with ease and the clerk showed me my product to make sure it was what I ordered and to see if I was happy with how it came out. Thank you again!”
8AM - 6:30PM
9 Cornerstone Square, Westford
Printing Services
“Derick, who helped me this morning was so nice, and super efficient. Two returns were more complicated (for me!) and he emailed, printed and mailed both with labels. I hope he gets a notice from upper management?!”
“I worked with John and Jen over the course of a few months for a coloring book project and I couldn't be happier with the results. Knowledgeable, quick, and fairly priced, I'll definitely be contacting them for my next printing project!”
“I had a great experience at the Chelmsford Staples and want to recognize Adriana for going above and beyond to help me.
I came in trying to print QR code booking cards for my business and ran into a technical issue that turned out to be caused by my phone’s formatting—not anything on their end. Adriana was incredibly patient and took the time to work through the problem with me instead of rushing the process.
She stayed professional, calm, and solution-focused the entire time, and made sure the final product worked perfectly. The codes scan exactly as they should, and she made sure I left with something functional and done right.
Customer service like that is rare. Thank you, Adriana, for your patience and dedication—I truly appreciate it.”
8AM - 6:30PM
215 S Broadway, Salem
Printing Services
“This is an excellent UPS store based on my experience. Lauren tries to keep everything moving even when the line is long. She personally packed up 40 pieces of antique stemware that I had to send out and made sure it was safe and sound. I have also used the notary here and they are very patient and helpful. 5 Stars!”
“Minuteman Press of Lowell exceeded my expectations! Their quick response time and seamless coordination made the entire experience effortless. The personal touch they bring to every step of the process truly stands out, and the quality of the booklet they produced was absolutely wonderful. They also made coordinating the delivery of the prints INCREDIBLY easy, which added to the overall convenience and happiness of our client. I couldn’t be happier with their service and highly recommend them for all your printing needs!
Chris in particular was a HUGE help with this project and saved the day. Thank you for all of your help!!”
“My experience with Signarama has been great! They answered the phone, we discussed what I wanted, where I wanted it placed on my shop, showed me how it would look from different angles and arranged a date for the installation.When the day arrived, they came exactly when they said they would, and after I checked for any errors they attached it to the building.I could not be happier. Thank you”
“Excellent Service and Friendly Staff!
I had a great experience at The UPS Store on Drum Hill Road. The staff was professional, kind, and super helpful — they answered all my questions and helped me package everything safely. The store was clean, well-organized, and I was in and out quickly, even during a busy time. Highly recommend this location for all your shipping and printing needs!”
“Dave, Sharon, and Megan are absolutely to notch! They are always fast, efficient and kind. I have worked with them in numerous projects on commercial business deals and private and they always go the extra mile to make sure I will be happy with the product I receive.”
8:30AM - 5PM
8 Industrial Way Suite C7, Salem
Printing Services
“Great job proffesionally printing and framing my large family tree project. The prints and the framing are even better than I had hoped. Jean was great to work with!”
“Amy, is an Angel spent hours working with me to help me,get what I was print right, while still helping other customers. Customer service still lives in this location and I am so happy I came here. THANK YOU VERY MUCH AMY!”
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“We ordered athletic uniforms through Carbon Colors and had a wonderful experience! Josh was extremely helpful and friendly, and we ended up getting the uniform in time for our first event. They are great quality. We will definitely use Carbon Colors again and would recommend.”