Pro Automotive is a leading auto repair business in Dudley and the surrounding areas. They specialize in suspension, brake, and tire repair, as well as car diagnostics. Customers consistently report that Pro Automotive goes beyond expectations, with staff being friendly, helpful, and professional. The team is praised for being thorough and listening to customer concerns, inspecting vehicles completely. They provide accurate estimates before starting work and offer a written promise of quality craft, aiming to return vehicles better than they were found. The shuttle service is also highlighted as awesome. While some mention it can be a little more expensive, customers feel it is definitely worth it and express a strong intention to return for all future work. The ease of making appointments and receiving updates on vehicles is also a positive aspect noted by customers.
Everyone at Pro Automotive has been wonderful to deal with. They are honest people and willing to help with any issue. They have helped me in last minute situations and always accommodating! Cannot recommend enough.
August 2024
As a person involved in a customer service business, I can state with authority that Pro Automotive and all of their employees go beyond expectations when dealing with customers like myself and my referrals.
August 2024
Awesome customer friendly shop with easy appointment setting online! Fast reliable service!
