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“Mac's has been reliable & cost-effective over the years - & just proved their top-rating again..
My 2017 Subaru Outback broke down in traffic on E. Main Street in Webster - looked like major transmission issues plus the E-brake failed, as the AAA tow driver observed. Thought it was a goner. But Mac's put in a new axel & reprogrammed the computer & it's running again. For about $500.
I'm not religious, but this seems almost like a miracle.
Not gonna go on any long trips, but at least I can drive it to the dealership when I seek a replacement.”
“I would highly recommended this place. My passenger rear door of the car was damaged when it was backed into the garage. An estimate was requested and seen within 30 mins of the accoddnt, and the car was left at 8 am the following day. The vehicle was completed by 4 pm, and there was no sign of the previous damage. They quoted a fair price, and the final cost was even lower”
“I would definitely recommend Michael's for your automotive needs. I recently went here to get a state inspection. The two people working at the time were very certious and started right away. My vehicle stays in a garage all winter so I asked if they could check the tire pressure. After the inspection, they added air to all four tires. When I offered a five dollar bill for them adding air, they refused saying "it's no problem. We want you to come back". I thought this was the definition of good customer service! Caring that the customer wants to come back again and treating you in such a way that reflects it. Overall I had a very good experience here.”
“After the front end of my car was heavily damaged by another vehicle while it was parked, the police officer who arrived on the scene and opened my case recommended NEC Body Works as the only place in the area that he would bring his car to.
I now see why.
The level of professionalism and courtesy extended by Dave and his crew in dealing with the fine details involved in restoring my car to its previous condition was not something I expected or have experienced before.
Additionally, Dave navigated what turned out to be a rather complicated insurance related issue with patience and grace.
My experience with this shop was nothing short of truly exceptional.
I would give them six stars if there was a way to do so.
This is absolutely the place you should bring your vehicle the next time you are involved in an accident.”
“I had an emergency at work with my tow behind trailer on the side of the interstate , and Boombas was the only company in the area that could help me in a reasonable timeframe. When I went to pick up the trailer after the repairs had been made , Mike spent over an hour explaining in detail how to prevent future issues and answered any and all questions I had. By far the best experience I’ve ever had at an auto garage.”
“Good service. Called for a jump and received good communication and eta. The guy that arrived was very polite and professional. Wouldn't hesitate to call on them again if needed.”
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“They did an amazing job on my truck. From kim in the office setting everything up, including a rental to the repair work. Could not be happier. Would recommend them to amyone.”