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“I went there the other day for the first time and what an experience!! The place was huge! Well organized and the staff was wonderful! A gentleman named Eric helped me and really went above and beyond!”
“Excellent, we'll cared for selection. I love the local grown plants, so many native options for sun and/or shade. The staff is friendly and helpful. Best place for any seed you could imagine! Highly recommend Sixteen Acres!”
“I don’t know if you have a new employee in garden but I went there and it the best it has ever looked. I’m a Lowe’s girl however the plants look amazing and the area looks so organized and well kept”
“Visited the store on a Saturday afternoon and Carl was working the checkout line in the lawn and garden department. He was very helpful and professional. Home Depot needs to promote quality work ethic that Carl clearly provides your customers. Please take note and recognize him in his next review.
Thank you for a great shopping experience..”
“Jerri in Appliance’s is amazing very knowledgeable and thorough! She did follow up calls and made sure my order was delivered! Thank you so much for your great customer service Jerri!”
“If you looking for home stuff or home improvement then this is the right place to go in springfield area. It has a huge selection home stuff here. Parking space also huge”
“Really impressive experience all around. So many kind, knowledgeable staff from staff in the store , and the staff delivered my washer machine with the time and also got ever thing done an a good job, Thank all”
“Overall, it’s a great store and I can usually find what I need. That said, it would be nice if they carried more basic residential items, such as assorted electrical connectors or household fuses. Those are the kinds of things you often have to go to a smaller hardware store for, and unfortunately Enfield no longer has Carr for that option.
On the positive side, the employees are helpful and the layout is very user friendly. I also want to mention the manager I worked with one evening. She was outstanding and even gave me a discount on the delivery fee for my pellets since I was in town. That made a big difference and was truly appreciated.”
“Update 2/9/22 : still good, lots of shelves close to empty but I found what I was looking for. Seems like all local stores have the empty shelves so I wasn't surprised to see this Walmart affected. Otherwise, everything still ok here, clean, organized and friendly staff.....Not one of the biggest stores but they have a very good selection on hand and the staff are friendly and helpful. This location is very convenient for me but wish it was a full size "Super store" but all in all it is very good.”
“I had a broken key in my dead bolt. Zion, your key specialist, in the Memorial Dr., Chicopee store provided me with excellent service. He took time to try various methods to remove the remaining part of the key. Manny and Ian also provided assistance. I was impressed with all three of your employees. JHA, 7/14/23”
“worked with Jaime in the kitchen dept. she was excellent. had occasion to get help from two others when Jaime was not in and they were very helpful. The installers were professional and very good to work with. The counter top installers were unable to get to my home twice due to road work but they handled the rescheduling without a problem. I am very please.”
“We have always received excellent customer service at this location. We have remodeled our entire home and have had nothing but the best sales and service from this location.”
Nurseries And Gardening
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“I have been going to graziano’s for years now. They provide exceptional service, extremely knowledgable, friendly . By far best experience with a greenhouse!! Even if you do not live close by you should visit”