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8:30AM - 4:30PM
145 Industry Ave, Springfield
Credit Unions
“STCU is the best!! I have done business with them multiple times and they are always efficient and friendly! Diana is amazing! She is so personable and friendly. All around amazing place, especially if you are looking for a loan!”
“Today I received the fastest and most professional assistance from both Tamika and Jenny! They carefully listened to my area of concern and quickly identified a solution for me. I was out of there in less than 15 minutes! Lastly, their positive attitudes and customer focused mindset really made me feel taken care of. Even though it was the end of the day and 45 minutes before closing, I was treated like the first customer of the day; amazing! I left with my concern quickly resolved and a few laughs mixed in. Tamika and Jenny have set the bar for P.V.C.U. associates throughout the company!”
9AM - 5PM
200 Westgate Center Dr, Hadley
Credit Unions
“Went in to apply for a car loan and worked with Briell and it was a smooth process and she made sure to explain everything to us in a way that was easily understandable”
“I was in need of urgent assistance while on vacation and nowhere need a branch. I needed to send a wire transfer and the manager Lisa, went above and beyond to help me with that! I am unbelievably grateful to her and the rest of the PNCU team that helped me out of a very tight spot. Thank you!! ❤️”
9AM - 4PM
1 Campus Center Way, Amherst
Credit Unions
“Excellent service and friendly as always! I actually come to you folks before I go to my primary bank. Even though I got lost in that mini city called UMass, and was late for my appointment, they took me in and we shared a laugh about it. I can't thank you folks enough.”
“I've been a member for quite a few years here at Freedom and love this credit union. I've been to just about every one of these branches mentioned here and never had a problem. For any of you who did have an issue, I urge you to give them a chance to turn it around and you'll be happy you did. Freedom Credit Union, the best banking institution around !!!!! Let me do your commercials !!!”
“This credit union is highly recommended. Amazing staff, low rates, great offers, strong sense of community and support. Customer service is above and beyond. They are straightforward, very friendly, and that's definitely the go-to credit union to help when looking for options for your fiscal needs. Their processes are prompt, no surprise fees, everything is very straightforward and streamlined. I'm a happy member and a happy customer.”
“Allen saw that there was something wrong when there was a purchase trying to be made with my ATM/credit card out of Canada. They amendiantly stopped the transaction and notified me of what happened. I am0 very grateful that Alden has eyes on my accounts and looking out for my finances. You don't often think of someone else trying to tap into your account and the heartache and headache you have to go threw if they are successfull. Thank you Alden for saving me.”
“Advertising and promoting, this great investment opportunity is the only way I can say thank to you Mrs Rachael Raschke, you are such and amazing person, and a Guru expert trader. Thanks for helping achieve all my dreams through you wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and opportunity of investing with you has been the best decision in my life and that of my family, At first you turned my $1,000 to $10,500 in one week and I earned even more each week, I promise to announce this opportunity to the world. You are blessed Mrs Rachael Raschke”
“I've been with Freedom a couple of years and they're always pleasant to deal with. Not a huge fan of the phone customer service who were not helpful during a series of unfortunate transactions resulting in over $100 in fees. I did go to the Northampton branch in person instead where the manager overheard me speaking with a teller to try and sort it out. She immediately waived all of the fees for me and I left very happy as I was not expecting that positive of an outcome! The people in the branch are friendly, flexible and helpful. Will definitely be back.”
“So happy we switched over to PNCU Martha and Betzy are so enjoyable to work with and the entire Front Street line is great. Great rates and they really exceed exceed expectations for customer service and knowledge of the products I was looking for.”
“I was facing significant financial difficulties and sought assistance. Upon visiting Holyoke Credit Union, I consulted with Brian Risler and Anabela Blake, who thoroughly reviewed my options. As a result, my financial situation has substantially improved. It's essential to recognize the value of supporting local credit unions, as they can provide pivotal aid. In my case, they were instrumental in my recovery. I extend sincere gratitude and appreciation for their exceptional service.”
9AM - 4:30PM
145 Industry Ave, Springfield
Credit Unions
“I've been a customer for over twenty-five years and have seen so many personnel changes. I commemorate the bank tellers for their dedication and commitment, and must of all for their human touch brought to the workplace place in the age of AI.”
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“This is a good credit union. Every staff member I’ve interacted with has been very kind. They seem to remember you making you feel seen! Most recently I dealt with Kathryn for my banking needs. She was very helpful and got the job done quick as I was in a rush to make myself available for a call—very grateful!
D’ahnee Lorenzo
REALTOR | dahnee.com”