Verizon's authorized retailer, Victra, in Edgartown, MA strives to provide the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's manager, Nolan, for his exceptional service and dedication. He has consistently assisted customers with purchasing new phones, providing technical support, and helping elderly customers with their devices. Nolan is often the sole employee managing the store without any breaks, yet he maintains professionalism, fairness, and respect in his interactions with customers. Customers have expressed their appreciation for Nolan's hard work and hope that the company recognizes his valuable contributions to the local community. The store's staff has been described as knowledgeable, experienced, and helpful, with the ability to quickly resolve issues and provide guidance on new products and services. Customers have expressed their satisfaction with the store's services over many years and have appreciated the convenience of having a Verizon store on the island.
One person working in the store and he was quick attentive and proficient
May 2025
Nolan was incredibly helpful and helped me pick a phone that was exactly what I was looking for. He was able to help other people while still setting up all of my stuff and was very kind and welcoming. Super awesome service, and I will be returning.
January 2025
Nolan was very patient and knowledgeable. Couldn’t have been better!