AutoZone Auto Parts in Fall River, MA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the excellent customer service and knowledgeable staff at this location. Gilbert, Allen, Eric, and Zack have all been commended for their exceptional assistance, going above and beyond to help customers with their car troubles. The staff is described as kind, thoughtful, and genuinely helpful, providing a warm and welcoming experience. Even when the desired part was not available, the employees made efforts to accommodate the customer's needs, such as offering to install the part themselves. Customers have expressed their appreciation for the high level of customer service and the belief that good customer service is still present at this AutoZone location.
This location is very helpful and informative, Zack the manager, knows his job well.
June 2024
Forget the name of the guy who helped us at the Auto zone on North Main Street but was super helpful and happy to help. It was a nice interaction
June 2024
Gilbert did a great job assisting my friend with her car troubles and actually went out of his way to check out the problem I would definitely recommend going there 10/10
