Car Glass Repair in Fall River, MA

“The absolute best experience! The professionalism from beginning to end was second to none. The fact that our windshield broke late afternoon the morning before our vacation made us nervous about being able to go away. We called Universal about an hour before closing and let them know of our situation. The receptionist was amazing and super helpful to get our claim processed. The following morning by 8:15am to our surprise Universal showed up to replace our windshield. It was amazing to be treated so well!!! Recommend them to everyone!!!!!!”

“I cannot say enough good things about County Street Collision in Fall River. After being rear ended by a work vehicle, I brought my car to Mike, Derek, and Tyler and I am so glad I did. They handled everything seamlessly, including working directly with insurance, which made the entire process feel stress free. Communication was excellent from start to finish and I always knew exactly what was going on.

The quality of their work is outstanding and their attention to detail is impeccable. My car looks absolutely brand new and I only wish I had before pictures to show how incredible the transformation is. I live about 30 minutes away but I will gladly continue to go out of my way to come here because I trust their work that much.

As a bonus, there was the cutest little puppy in the office to pet on my way out which made the experience even better. If you need any auto body work, do not hesitate to go to County Street Collision. The service and quality are hands down the best around and you will not be disappointed. I am adding photos of the finished work because it truly looks brand new.”

“Can’t thank Stephanie and Pete enough for getting the windshield on my Volvo XC60 replaced very quickly so that I could complete a trade. Stephanie was very responsive to my phone calls and went above and beyond to fit my repair into their schedule. Pete did the repair onsite at my home and was very professional, courteous and informative. This is a local business that does great work! I highly recommend them for any auto glass needs!”

“Great job, everything was perfect,fair price. Dropped off the Porsche and great time I was able to pick her up. Dropping of my wifes BMW next weekend. Highly recommend them to you, thank you guys for the great work!!?”

“The customer service and their autoglass workers are impeccable here, they are so informative, helpful, and courteous. Thank you again for the replacement ☺️”

“I needed a custom glass shower door for my bathroom in my new townhome. Citywide was the only contractor that called back immediately and sent someone out immediately to take measurements. The man was there over an hour and a half carefully measuring. The quote came back at the exact price I was told to expect from the builder.The glass was ordered and installed before I moved in. Another contractor ( recommended by the builder no less) said it would be impossible before Christmas. Citywide not only installed a perfect door, they exceeded my expectations. Every step of the process was easy. Everyone including Kelly in the office were professional and polite. They even followed up with a team immediately when I wanted them to check the seal. It was water tight.
I would not hesitate to use them again for any service they provide. I was beyond pleased.”