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March 2024 by Keith Guay
I gave Hertz car rental 5 stars because it was quick easy and painless to get into a rental after my car accident the only downside is they are closed on the weekends.
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March 2024 by Pur Y
He needs some help on thereThis has been the worse experience in my life. The manager is a lie. He told me it would take 1 hr to a half an hour to charge this electric car I got. In fact I sat there for 1 and a half hours and still no charge. Experience from beginning to end was the worse. I Don’t recommend He has horrible customer service. He needs help so maybe the business could run smoothly. Because this ain’t it. So I got charged 35 bucks. Because I was misinformed
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March 2024 by J K
They never answer the phone, don't have enough employees and the online extension system doesn't work so you have to call to extend. Make it make sense.
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September 2023 by Earl Dauley
Great experience with David Smith @ Hertz Fall River. Very professional, thorough, and got me out the door in a hurry with a nice and comfortable car. Thanks David!
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August 2023 by Haley Desmarais
Called at 8am to book a rental that was available for me to book on the app. Was told to wait until the afternoon they would have better inventory they were getting a lot of cars in. I called at 12 and was told website will always be inaccurate and they have no cars I’d have to wait until the following week. No solution offered didn’t try to help me book at another hertz just told me I’d have to consistently call if I wanted a rental to see when someone returns one.
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March 2023 by Mark Sonallah
Worst experience from the agent that was in there he was not cooperative with my rental. I had to call customer service to get my rental going.
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November 2022 by Dan McDonald
Got a good reliable car and the staff was helpful
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August 2022 by Knud Hellested
Trying to confirm they have a midsize vehicle in stock to pick up for an insurance reservation. Can't get anyone from the local number listed on the phone..all options point you to log onto hertz.com. why even list a local number if it's not going to the local store. Drove down to find out eventhough I had a reservation they had nothing available...A complete joke...if there was an option to rate a "0" or less I would have chose that number..
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July 2022 by Stacy Biello
Supposed to have a car at 8:30 didn’t have my car. Then I returned the car two days early and they wouldn’t give me any kind of refund. Never renting here again. Also the gas line moved two lines and they are charging me for gas.
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February 2022 by mariah rosee
Rented a car they lied saying they gave it to me on a full tank when it was a quarter to full not full. I returned it with a quarter till full like I RECEIVED IT!!!! And got charged $31. Scamming peoples money ?.
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December 2021 by Mike Calheta
The guys are helpful and honest great team
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August 2021 by Karen Williams
I've always rented with Hertz... Fall riverThis is my first time ever having a problem with my rental not being at the location but the agent fixed it by giving me an SUV for the original price offered.?????
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June 2021 by Trisha Mello
Smooth experience. Very nice and friendly staff
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June 2021 by Dawn Mancusi
Terrific Rental car agency, Great employees, and great service!!!!
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May 2021 by Jason Roderick
Great service could not of asked for better service
