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March 2025 by Andres Gonza
Very bad, only a few days it works perfectly and the rest are too bad and even they charge you ten days before they are already demanding payment from you
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January 2025 by Tiago Martins
Service is ok, deals are good. The signal drops while I'm texting and calling therefore interfering with things I'm doing. Going to Verizon because I can actually rely on them, I even had Metro back when it wasn't T-Mobile.... was slow but go it done. With Verizon things load fast and the deals were even better.
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June 2024 by Catherine DeMenezes
I've been happy with Metro for a few years now. But I just think that they should have more than one person at a time and each store. To be able to sell your phone or help you with changes or questions
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January 2024 by Mike McElroy
I just left this store. They have the iPhone 11 for free. When you pull it over, so it says I'm the price tag. Try buying the phone and the guy's test. There's a $50 charge for the phone when the price tag says free. I say that is false advertisement. I want the phone for free. And the guy doesn't budge at all.
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December 2023 by Alanna Celante
I went to change the SIM card from one cell phone to another and the attendant told me that she would charge 26 dollars to perform the service. That was on a Friday, when I went back to do the exchange on Saturday there was another attendant and he charged me 42 dollars to exchange. I only found out about the price when he finished the job, which must have taken about 5 minutes to do. This is not the first time I have received an extra charge from this same store.
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November 2023 by renee j
Not opened
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July 2023 by vanessa martins
I was told over the phone that there was no down payment needed for an upgrade, the guy charged me $277 in cash. Never gave me receipt for that . My actual receipt says I paid $1300 for iPhone 14 pro max. But when I call metro it says I owe $1250 still? What the hell is going on ? This is fraud and very serious!
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July 2023 by Mayer Ali
Went to port out of my current carrier for the iPhone 11 promo and associates had no clue how the promo worked. Seems that received no training whatsoever.
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April 2023 by Lisa
Worst Metro store I ever visited. Employees acted like I was an inconvenience, refused to help me and I had been a customer for years. I had to call customer service and go to another location, where my issue was easily resolved
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November 2022 by Brittney Stark
Great services from the guy behind. The counter that I was help by . But the other empoley that worked with him was very loud . And very unprofessional. Cursing ? ? being very baligernt had no disregard for customers .
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October 2022 by Stacy Tavaves
They are always there to assist you with all your needs
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August 2022 by Melanie Hansen
Don’t bother
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September 2020 by Laila Draou
The representative inside the store was very nice but when we called Metro the guy on the phone couldn't help at all and his supervisor was rude and wanted to hang up and trying to rush me off the phone and wasn't trying to explain or resolve the issue I had.
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April 2019 by Tanairi Castro
Awesome!! The new metro girl is very kind and patience. Very efficient and helpful. There should be more people like her at the others location.
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August 2018 by cindy McCarron
The young lady was very efficient and got us all set up in about 20 minutes.
