Propane near Fall River, MA

“I would like to recognize the outstanding customer service provided by Tanisha Miranda. She is always professional, attentive, and truly cares about helping customers. Tanisha goes above and beyond to make sure every question is answered and every concern is addressed with patience and kindness. It's clear that she takes pride in her work, and it makes a big difference in the overall experience. Thank you, Tanisha, for your dedication and excellent support.”

“I was looking for a new propane company just for my generator and I had two tanks to supply it. I own the tanks which some companies don’t even wanna bother with you cause they can’t lease them to you. Phills had no problem with that. All I had to do is, I had to prove that I own the tanks and they made the process simple and easy. Also setting me up on automatic payment once the process was done in the office. People were so kind I had to call to . make sure everything was good to go on there end for paperwork wise that I scanned it through and they had it it was quick and easy They promised me a delivery the next day the gentleman was at my home at 7 AM which I was so impressed and he was very very kind between the staff in the office and the driver that I got to come to my home. I know I’m with the right company because they treat you like family even the owner got involved which you don’t see today so if you’re looking for a company that makes you feel more than just a customer but family call them they also said that if I had a power outage, give them a call in that if it was more than a day they would be here that day or the next day and I would assured not to be left without propane and have my generator running at all times no matter the storm I I totally believe them just by the customer service I received from the people in the office. They were outstanding so I will be recommending them to family and friends so if you’re looking for a Propane company call Phills and you will be happy and satisfied as I was

Brian C”

“Our expansion tank broke and when we returned from vacation, the furnace had turned off, there was water it would not work. It is the winter and the house temperature was 52. It was 2 AM. I called Columbus and they connected me with the on call technician Zach. He came out and over arriving at 3AM and worked all night to change the expansion tank, and replace all the relays and controls that had been ruined by the water soaking them.

He was great, efficient and professional. I could not have asked for more. He finally finished all the repairs at 7AM. I felt terribly that he was up all night but he could not have been more gracious.

I would give Zach 10 stars, but they only allow 5. It is comforting to know that in the middle of the night, you can get the help that you need”

“A great little hidden gem to get propane tanks filled. They also have storage units for rent. I will continue to go to Storage 56 to have my propane tanks filled. Supporting local family owned business ?”

“Due to an unexpected loss in the family, the past few months have mostly involved dealing with estate issues. There have been a few fabulous vendors who have assisted us. I first contacted Mike's Oil during the summer to stop further deliveries on the estate house. I then had to contact them to get paperwork for the closing. Nancy in the office was very helpful and told what to do. I had the paperwork the same day. Lastly a few days before the closing, we noticed the house was cold despite turning on the heat. We called, got an appointment within 2 hours same day. Mike who is familiar with the house came, checked everything, found and fixed the nozzle problem and then we had heat. He helped me set the thermostat so that it was on a low enough temp to prevent pipe freeze but also keep house warm enough. Great service!”

“The entire team at Wilkinson's did a great job from start to finish. Including getting me up and running in a very short amount of time. Customers service can make or break a companies reputation. The last couple of years has put a strain on many business. It is hard now a days to even get a call back from some people let alone trying to get work done in a timely manner.Jim was great to work with, keeping me informed all along the process. Could not ask for more.My hat is off to the Wilkinson team for demonstrating superb customer service.Highly recommendService: Heating system installation”

“Many thanks to Will and Eric for a great job tuning up my Oil burner. Because it was burning inefficiently, they spent a lot of time cleaning out the fire chamber and CLEANING the injection system. They then tune up the combustion mixtures. They even found and corrected a small leak in one of the relief valves. All in all they did a great job and very thankful for their work”

“I had an excellent experience with Suburban propane. They provided timely delivery was very professional. I appreciated Domingos Domingies attention to safety and the thorough explanation of how to handle my propane system. The prices were competitive, and I felt I received great value for my money. I highly recommend them for anyone looking for reliable propane service.”

“I’m very pleased that this year I no longer have to wait and BEG for deliveries!!! The drivers are great here in Fairhaven, Mass (Westport office). Huge improvement from the past few years. But still extremely disappointed to not have a local office. Making phone calls to 800#, the workers (wherever they are) are clueless when asked questions. They just listen to you talk and agree but don’t keep their word or follow through with requests. Makes you wonder how knowledgeable and trained they are. Telephone services are POOR. Loss of local office is a big decline in your company. Not customer friendly or personable now. Been an AmeriGas customer for about 40 years. Miss the service your company once provided. But overall, prompt deliveries this 2023-2024 season has been an improvement over the past few years. Drivers do a great job ?”