“Ben was so terrific with my Black Friday purchase! I called the store looking for an item that was out of stock at my local Black Dog store and he went above and beyond to get me just what I needed, thanks so much, Ben!!”
“Beautifully eclectic and unique in its assortment. The staff clearly loves what they do; driven by the quality of the sale over the volume of sales. One of the more thoughtful group I’ve met in retail. Plus, they’re just super nice people. Cannot beat Rhonda for being the nicest, most attentive. Met co-owner Doug too, chiming in with an occasional well appointed suggestion was a treat too. The ethic of quality here runs strong.
To the people that think they are overpaying; there is a cost to everything. If you want to find a discount site, or a mass retailer for less, they exist for a reason - volume. If you want to skip buying the wrong size, or have your wife later tell you that color is terrible on you, then go to Maxwell & Co. Having a bespoke-like level of attentiveness must be worth something. Taking into consideration the individuals type, tastes, and personality and using that to help inform your choices is a service I would gladly pay for. Maxwell’s version is of the highest order in this service.”
“I have been a regular customer for years, but my recent paddle-board purchase has compelled me to write a review. I worked with Bret, no pushy sales, listened to my daughter and I, our goals and helped us into a board we absolutely love. I grabbed two new paddles as well since I was able to get a deal.
I had an issue with one paddle on its first fricken ride and they replaced and took care of me no problem. Thank you again Bret! See you guys soon.”
“I always find great gifts for my dad and the owner even threw in an awesome cook book after I said he loves to fish, hunt and cook! We also found my 5-year-old daughter's now-favorite zip up sweater (shown in the photo). Great clothes for everyday and souveniers. The owner is always so friendly and gives us travel advice. This year, she gave us tips on Portland and we had a great time, stopping at Portsmouth New Hampshire as well which was awesome. She told us about Newburyport as well, which we hope to check out next year. Great products and even better service!”