Cell Phone Stores in Falmouth, MA

“All I can say is thank god they have AJ. He is a very smart, professional and personable. The other two who were in the store could not have been more useless. AJ handled all of the customers in the store while the others did absolutely nothing. Thank you!!”

“Dropped in today without appointment. I was immediately greeted, we discussed all my options for upgrading the phone and the plan. There was no sales pressure. All my questions were answered. I wish we had ATT Internet in our town so that we could switch from Comcast.”

“My parents have a T Mobile account. In October my Dad passed away and the account was in his name. My Brother called T Mobile and after about a week they could help him transition the account into my Mom's name. Due to issues he put it in his name and her as an authorized user. We thought all was well until my Mom received a collection notice on her account. She was set up as paperless billing and didn't think about the fact she never received a bill!! Once again my brother made a call paid the bill. I am here visiting my Mom and knowing the issue wanted to make sure her account was current. Once again, she still has not received a bill. So, I went into the store. Andre was the one that came to help me. Since my Mom was not with me he couldn't do anything due to fraud. He was very professional and compassionate but could not help me at this time. Needless to say I was a little distraught and he was very kind and we spoke about what my next steps could be. My Mom was up to going with me but staying in the car as she'll be 88 in 13 days. Andre was with someone and I wanted to wait for him. Once he was available we went out to the car so he could see my Mom and access the account. We chatted about the account and what needed to be done. Once again he was AWESOME!! Due to his professionalism and caring nature I felt much better about T Mobile. I was ready to move my Mom's account to another provider. But due to him I am willing to keep her account with T Mobile. I was not happy with customer service when I called but hands down Andre changed my opinion of T Mobile. Go to the store and see Andre!!”