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November 2023 by Virginia Gillen
I went into our local Verizon and was warmly greeted by the 3 staff members on duty. Alex helped me with my inquiry for a new charger for my phone. He was very friendly and helpful. he was so delightful to work with.
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November 2023 by Patrick McClellan
I was completely lied to by Abbey who told me my bill would only increase 5 dollars if I upgraded to the iPhone 15 pro. My bill is actually 20 dollars higher!!!!This has been a nightmare
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October 2023 by Amanda Rogers
Had the best help from a wonderful employee named Abby! She got me all set up with my new iPhone 15 pro max + Apple Watch together for a discounted trade in. I’m so happy with my new devices and I’ll always come back when I need to get an upgrade or anything else! Thank you Falmouth team!
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October 2023 by Lorraine Giardi
Logan was exceptional. My husband went from flip phone to an iPhone. Big step for him. Logan made the transition so easy for him.
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September 2023 by Matt Auger
Logan is the best. If you are buying a phone Logan is the man to see!
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September 2023 by Natalie Dancer
Abby was friendly and delightful.Helped me with all my needs and questionsHelped set up my devicesLooked for cases for an older model for meExplained the bill changesAnd activate feesEvery time I need to go to a Verizon store, I come hereAll staff is friendly to each other as they are to all their customers. Great teamwork everytime I'm there.Very impressed with store as a whole
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August 2023 by William Lane
Store was neat and well organized, staff was cordial and the atmosphere was comfortable. We were most impressed, our questions were answered in language a non techie could understand; and we quickly got to our needs, solved our telephone issues, bought the necessary products and we’re on our way, expeditiously andwith the products we needed and at a price we could afford. Thank you for your service and for the expertise of your sales force. She was a pleasure to deal with.
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August 2023 by QUINNY
BIG SHOUTOUT for MIKE at Verizon of Falmouth.Mike, their Victra representative, delivered the best customer service experience I've had in years. I am not technically inclined, so when I bought a Samsung S23, I would have been lost without Mike's help. I've been back to the store a few times to ask miscellaneous questions, and I'm always greeted with a smile, no pressure, just pure professional knowledge and helpful assistance. I highly recommend Mike.
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July 2023 by richard perry
I had a very pleasant experience there today, i went in because i was having problems with my phone. I walked out with a new phone a tablet and a smart watch the gentleman that waited on me. His name was Mike and he was fantastic very informative very Knowledgeable. great experience all around
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July 2023 by Edward Valeriani
The staff all worked to help answer all my needs.They are very friendly too.
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June 2023 by george panaiotopoulos
My experience was exceptionally perfect because I had the inspiration, guidance,and professional assistance from a most capable knowledgeable sales representative who was MADDY W. She has perfectly great skills and capabilities which convinced me to upgrade my iPhone today. It is my opinion Verizon is very fortunate to have her and I imagine she has a truly great career for the future.Verizon is so very lucky to have her in the Company. Thank you very much.Deborah and George Panaiotopoulos
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June 2023 by Matt Martin_487
Quick efficient service. Helpful and able to answer any questions I had.
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June 2023 by Michael Poulin
Store says it closes at 6 online, at the door, on Sundays. No notices anywhere but the store closed at 5 today and the associate inside the store refused to even get up out of her chair to explain just said "we close at 5 today" through the locked door from 20 feet away. Disappointed in the professionalism of this store...
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June 2023 by Maddie Hurtgen
This is the best Verizon ever! They were incredibly helpful, and the customer service was top tier.
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May 2023 by Laura Akerblom
Mike the manager was wonderful, too. I appreciated his initial help as well