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9AM - 5PM
88 Birnie Ave, Springfield
Truck Rentals
“After having multiple problems and poor interactions with the Springfield/Union Street office, I moved to using this and the Boston road office. Both are 100% better experiences than the poor quality management and staff at the Springfield/Union Street office. Transactions are consistently smooth and friendly. Staff has actually bathed, sober, customer focused, and extremely professional. Equipment is clean, organized, and functional. Most importantly - NO drama, just good service. I would highly recommend this location (Birnie Ave). Someone should send the Union street to this location for training.”
“There was a problem with receiving the correct vehicle. Caesar went above and beyond to rectify the situation and compensated us fairly. I will definitely return as a customer.”
“They take care of you to the best of their knowledge. Haven't had any issue's ever since I've ben a continuous customer for over 2 year's or so I believe. Go check them out if you need storage space or a vehicle to transport your belonging's. Hope you have a wonderful experience with them as I have.✨? ? ?✨”
“Very nice and helpful. It was only my first time being there but I felt like a valued customer. They even gave me a free day with the truck to avoid the rush hour.”
“I have a Commercial account with Enterprise and rent a few times a month. This location is great. Customer service is great and the trucks are very nice! Tim Ferreira branch manager is the man.”
“Unbelievable service in the Albany NY area.Been using this company for years and wanted to share how lucky I am to have such an exceptional vendor.our tech Ed is the best in the business hands down.”
“Rented a Ford Transit 250 van for work while mine has transmission repaired. The rental was clean and we'll maintained. Staff was very helpful and completed the transaction quickly. I would highly recommend them.”
“John, Charles and Trevor are the kindest most sincere team anyone could have. They have taken so much stress out my life. This team has gone over and above. Penske should be proud to have such amazing people. Thank you”
“David and the other service techs were very pleasant, helpful and professional. Hitch was installed more quickly than anticipated and it was half the price that my dealership wanted to charge me. Highly recommended the crew at 380 Union St in West Springfield.”
“It was the beginning of my day, I stopped in for a brake light that wasn't working and they took the time to diagnose the issue and do some rewiring to fix it.”
Open 24 hours
499 Montgomery St, Chicopee
Truck Rentals
“I've had a storage unit with U-Haul for about 4 years I want so bad to clear the unit which I have plans to do in the next couple days I was given a unit with a big Pole blocking the corner of my unit they wouldn't discount me I'm having a problem finding another unit they are clean I don't think you should have to pay to get in after hours they charge about $5 to get in up until 10 after closing and $10 for 24 hours I think they charged enough for the unit itself we should have access to our belongings 24/7 without having to pay extra money for an access card I've seen other storage where you pull up and they give you a code to open the gate and you drive in that's the only downfall U-Haul does have and I ran into a problem renting a truck it was a black woman working that told me I was too late when it was the second time to return for this truck but rented to the black woman behind me I waited outside and saw her leave with the van that I should have been driving away in this location was Boston Road in Springfield Massachusetts the situation was reported I don't know how it was handled”
9AM - 5PM
878 Memorial Dr, Chicopee
Truck Rentals
“Amazing service!! We cannot wait to come back and we are recommending this place! They were very efficient and so nice. Very organized. Chicopee Uhaul was awesome!!”
“I travel out of US twice a year and rent from here to jfk and of course return back here from jfk. I book online several months before my trip. Never had a problem, thank you for the employees...”
“Jeremy the manager has consistently helped my corporate account over and over to ensure we have best service and outcomes.. there's uhaul then there's a uhaul like this..”
9AM - 5PM
380 Union St, West Springfield
Truck Rentals
“Very good rental. Vehicle was ready when it was requested (2 months in advance) and the girl at the West Springfield location was very helpful and polite. Will definitely use UHaul again for any moving needs”
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“Steve at Extra Space's Suffield, CT office so very accommodating when I needed to check in and gain my first access to my storage unit. He stayed a few minutes late on a Saturday to wait for me. He also took the time to explain everything I needed to know about Extra Storage's policy and how to access my unit, including using the app for digital entry and payment.”