AT&T Store in Fitchburg provides a variety of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans to meet different needs. Customers appreciate the store's exceptional customer service, with many reviewers highlighting the helpfulness and professionalism of the staff. One customer had a great experience with a representative who diligently assisted them in resolving an issue with a warranty for an Apple watch. Another shared that Carlos offered amazing help during their iPhone purchase and transfer process. Jay, another staff member, received praise for being patient and polite while helping families upgrade their phones. Additionally, Kevin and another employee went above and beyond by staying late to set up lines for multiple family members and even provided insider tips to save on monthly plans. Overall, the store is highly recommended for its friendly environment and dedicated staff, making it a trustworthy place for phone and service needs.
Amazing working staff.. very pleasant and friendly.. Aymen was so helpful and knowledgeable ?
May 2024
We worked with Jay and he was AMAZING. He stayed 30mins after closing time to work with us. Very patient and informative. THANK YOU JAYYY !
January 2024
Highly recommend this store! Great customer service and friendly. Carlos helped me with my new iPhone purchase and was amazing help with my transfer of phones!
