“I came here to obtain a PCR test for travel and had a really pleasant experience. The woman who answered the phone most times (I believe her name was Ellen?) was so helpful and kind. The testing itself was seamless and I had my results within two hours or so. If I need to travel again I’ll most certainly be coming back.”
8AM - 12:30PM 1 - 4:30PM
95 Chapel St G5, Norwood
Medical Labs
“I had a great experience getting blood drawn by Divya at this Quest location and I say this as someone with lifelong needle-phobia! I scheduled an appointment online a few days prior, used the self check-in kiosk when I arrived, sat in the waiting area for 2 mins, and then was called in by Divya who was friendly and efficient. I told her I have fainted during blood draws in the past, so she had me sit in a reclining chair and gave me an ice pack to hold on my forehead which helped a lot. Best of all - I barely felt the needle and I didn't feel any movement as she changed out the collection vials. I had a rather large test order so she needed to fill 6 vials of blood and I was nervous about the amount, but like I said, I barely felt anything. Divya is incredible at what she does!!! She made conversation to help distract me, which has never really worked during past blood draws but I was actually able to have a pleasant conversation during my visit because I wasn't hyper aware of what was going on in my arm. I will definitely go back the next time I need bloodwork and hope that Divya will still be there!”
1 - 2:30PM 8AM - 12:30PM
886 Washington St Suite 2A, Norwood
Medical Labs
“It depends on what location you go to. Some locations are very accommodating, I'm a fainter. Others rush you through and don't seem to care about the people they are serving.”
“I've only had one negative interaction with a phelbotomist here for wearing lotion on my arm which I'll chalk up to someone having a bad day...don't we all? Every other one has been very kind, professional, and fast. I book every appointment online to make it as quick as possible since needles make me squirmish. I had Alli (sp?) today and she was nothing but lovely.”
“My mom recently visited Quest Diagnostics for some testing, and she had a really positive experience. Jorge, who assisted her, was incredibly kind, patient, and helpful throughout the process. He made sure she felt comfortable and clearly explained everything. It’s not always easy going in for medical tests, but Jorge’s professionalism and compassion truly stood out. My mom left feeling cared for and appreciated, thank you for the great service!”