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“Needed technician to troubleshoot why my Electrolux was not spinning and draining properly, water filter drain below was leaking. Joe was able to fix the leak promptly and determine the foundation the washing machine was sitting on was unstable.
Joe was very considerate to remove his shoes and leave them at the door!”
“Dante is amazing. Gives it to you straight, lets you know exactly what to expect. He is quick and skilled. I worried this could take days and it took 20m. He is super friendly and we got our vacuum fixed for a fair price!”
“Absolutely stunning showroom! I learned so much about all the appliances for our kitchen remodel. Lesly was so easy to work with and I easily could have stayed there all day!”
11AM - 4:30PM
12 Waverly Street, Framingham
Appliances
“The washing machine filled with water but never started washing. Appliance repair replaced a faulty control switch and tested a full cycle before leaving. Everything worked normally again.”
“Amazing selection of products and super helpful staff! I always find what I need, and they’re great at answering questions. Love shopping here for all my home improvement projects!”
“I don’t usually write reviews for big box stores because the experience is usually less than average, and no one is ever helpful. it just feels like a self serve walk in get what you need goto self checkout and leave. However, I have to write a review and shout out to my man Mailik! He should earn employee of the month! I had needed multiple shelves but my truck couldn’t haul them all in a single go. When I came back for the second load the store employee didn’t bring them down like he said he would. Instead of operating a fork lift Mailik just used a regular lift using common sense to solve my problem instead of waiting for a fork lift driver. He got the light duty shelves down to me right away and asked if I needed any further assistance while I was in the store! Class act employee thank you sir for not making me wait 30 minutes and thinking how to solve my problem and go above and beyond! Home Depot may be your current job but you kind sir are going far places in life! Keep up the good work.”
“I'm not a plumber, just a guy who lives close to the store and hates Home Depot. The store is really for pros, but when I go in they are still really helpful. I try to go in when it's loaded with plumbers, but as long as I do that and keep the really stupid questions to a minimum they are fantastic to deal with.”
6AM - 8PM
701 Boston Post Rd E, Marlborough
Appliances
“Today went in to check out some Polywood Curveback Adirondack chairs for our Fire-pit area. Found it, sat in it and really like it. Went inside to get some help finding more. Nancy the customer service person really went out of her way to help me locate the chairs. Home Depot only had 2 grey available then I would have to order 4 more. It just made sense to just place the order through customer service for all chairs. Nancy stayed with me through the whole order just making sure I got what I wanted. She really made my experience at Home Depot a positive one. Cannot wait for these chairs to come it and enjoy the outdoors. Thank you, Nancy look forward to seeing you again soon.”
10AM - 4PM
442 Boston Post Rd, Sudbury
Appliances
“I scheduled an appointment to have my fireplace changed from a wood burning one to a gas fireplace. The owner Larry was quick to respond by coming out to see it in person and was easy to work with. He provided us some design ideas that worked well with our other décor. We are very satisfied with the outcome!”
“Overall service was excellent. The only complaint we have is billing. The home Depot billing system seems not straightforward, always has glitches. This time is no exception, got an error that the store staff couldn't explain, had to leave a note in the system about the billing issue. We've paid the first portion, and will ask home Depot to correct the billing when pay the second portion. By the way this is not the first time we experienced the billing issues.”
“I was there today at Natick store. Natick is very far away for me from Lexington. But they have great vanities with stone like counter top all the time. The other store will tell me the store model is not for sale. Now I know why. The guy from plumbing department helped me to find a replacement for a missing mirror, took me to the manager for price adjustment , disassembled the vanity from the rack & the floor and helped to put it on my car. What a efficient service. All the people there I met today are super nice and friendly!”
“I was there today at Natick store. Natick is very far away for me from Lexington. But they have great vanities with stone like counter top all the time. The other store will tell me the store model is not for sale. Now I know why. The guy from plumbing department helped me to find a replacement for a missing mirror, took me to the manager for price adjustment , disassembled the vanity from the rack & the floor and helped to put it on my car. What a efficient service. All the people there I met today are super nice and friendly!”
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“I always have a pleasant shopping experience here.Over 200,000 have read all of my reviews, and 70,000 for Target alone The employees are so helpful and always have a pleasant attitude. I was there to have some data transfer via the Geek Squad. Kyle, Angel,and Leslie were quite professional and answered all of my questions throughly. Nick,a sales associate, steered me toward an inenexpensive laptop. I read some if the abysmal reviews, and must say that I never purchased any big box item here. Nevertheless, I always walk out of here happy.”