Very handy location for my business territory. Today I was annoyed when told to swap out unlabeled, no-sku item for another across the store. I left without making purchase. Associates should be readily able to look up SKU's for any item!
October 2021
My review is specifically about this guy who supposed to handle online orders in the front, it was Oct 19 around 6PM. I walked up and he said "WHAT". Dude can't even have a normal conversation like a human please don't put him in the front handling customers.
July 2021
Big shout out to Ken who apparently is the only person that works in this Natick store. He is extremely helpful and attentive to our needs. If it wasn't for him I would have left without purchasing what I needed and having to go to another Home Depot store to have what I wanted.