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“Today we had such a wonderful, educated, polite, knowledgeable kind man from Astound. His name is Jorge Mutti. He fixed our tv which we have had so much trouble since we upgraded. He is just A+plus off the charts. He is such a credit to your organization. You can’t imagine how pleased we were with his service.”
“Jarrell is the man!!!! He helped me out so much after a bad experience at another store. So patient, polite, kind, and best of all has a sense of humor. Helped me get great deals and lower my monthly bill. Arthur was also amazing! Had such great conversations with him. Overall great experience at this Verizon store!!”
“I received excellent customer service here. The customer service rep was extremely kind and patient while working with me to resolve an issue I had trying to change my service over the phone with the customer service center. In the future, I'll always come by the store rather thank call the service center.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Had an issue with T-Mobile billing. Their call center in Philippines was giving me runaround, literally, not just figuratively. After spending over an hour being transferred from one agent to another without any success I went to the store where I was greeted by Ramses Caba who got in touch with billing. After patiently trying to explain the problem to them for almost 30 minutes and not making any headway he escalated the issue to his manager and successfully rectified my billing error. 0 star to T-Mobile Corporate, 5 star to Ramses and the store!!!
It's a clean, attractive store with welcoming atmosphere and friendly staff.”