Verizon, an authorized retailer, operates stores across Massachusetts, New Hampshire, and Maine, providing excellent cellphone retail and customer service. Customers have consistently praised the dedication and professionalism of the staff, particularly Nicholas and Bieto, who have been described as helpful, informative, and patient in assisting with phone upgrades and plan options. The smooth and pleasant experience, from the warm greeting to the thorough explanations, has left many customers highly satisfied with the service they received at these Verizon locations.
Great experience updating my phone with Alex. He was patient, extremely helpful and knowledgeable.
August 2026
Alex was excellent today, and very knowledgeable... he transfered 2 of us to new phones very quickly!
July 2026
Kinan was very helpful and knowledgable about Verizon's products and phones and was able to answer all the questions I had regarding my account and upgrading my phone! I definitely recommend this store to anyone who is looking to switch or upgrade