Macy's, established in 1858, is a renowned department store with over 740 locations across the country and an extensive online presence. The store offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, and Estee Lauder, along with a variety of housewares, gifts, and furniture. Customers have praised Macy's for its great prices and quality furniture. Many have highlighted their positive experiences with knowledgeable and helpful staff, such as Mary and John, who assisted with custom furniture selections and met specific criteria for purchases. Shoppers appreciated the attentive service and the quality of items, stating that the furniture is not made of cheap materials. However, some reviews mentioned a lack of enthusiasm from certain employees, which affected the shopping experience. Some customers felt that while items were marked as "on sale," the prices could still be found elsewhere for less. Despite mixed feelings about customer service, many still recommend Macy's for furniture shopping, noting that it is worth a visit for its selection and competitive pricing.
Great inventory, great prices!! John helped us with an area rug, so knowledgeable!!! So much fun!!! They have all different styles and sizes of rugs. Multiple colors and variety to choose from.
December 2025
I bought my 3rd couch from Macy's. The staff is very friendly and helpful.
April 2025
Jean from the jewelry department help me to choose my necklace for my wedding she is the nicest person that I ever meet in Macys sweet, helpful and very patience ☺️
