Verizon offers a convenient shopping experience for mobile, 5G home internet, and business needs, with options for in-store appointments and online orders. Customers appreciate the knowledgeable and friendly staff, who are eager to assist with choosing cell phones and answering questions. Positive experiences include representatives like Mike, who successfully resolved a long-standing promotional credit issue, and Elvin, who quickly diagnosed and fixed a phone charging problem. However, some customers have reported concerns about misrepresented product features, which has led to frustration. Overall, Verizon is known for its helpful team and commitment to customer service, making it a recommended choice for mobile needs.
Jarrell is the man!!!! He helped me out so much after a bad experience at another store. So patient, polite, kind, and best of all has a sense of humor. Helped me get great deals and lower my monthly bill. Arthur was also amazing! Had such great conversations with him. Overall great experience at this Verizon store!!
January 2025
Could'nt activate replacement phone on line.Drove to store 5 min....These guys are the best
December 2024
Assisted by Jarell. Excellent customer service! Love it.
