“Excellent service. Discovered a full flat in one of my tires this morning. I had someone come out to put on the spare but as I have a long commute and had already used the spare previously, it was important that I get all new tires installed that day. I called around to different locations and looked online, and I saw this location had the tires I wanted in stock but no appointment availability until a few days later. I called anyway to make sure and even though I hadn’t left a voicemail, they called me back promptly (a green flag, as that means someone is paying attention to the phones, which isn’t always the case). Gentleman on the phone was attentive and was able to check stock and availability, and was able to get me in same day for an appointment a few hours later. I arrived a few minutes early and they took my car immediately, and had put on the tires within 45 min, for the good price that was already quoted online. They saved me here, as I was in a bind, and I definitely will be coming back, even though this isn’t my closest tire center.”
“I want to thank and commend Maria and Isabelle at BJs Wholesale in Framingham for the excellent customer service they recently provided.
Their knowledgeable advice and positive customer focus proved instrumental in effectively resolving a question for me, and the high level of professionalism demonstrated is impressive and is a credit to the BJs Wholesale organization.
Thank you for the outstanding customer support!”
“As a GC who doesn't know it all I found the guys at the desk Dave and Pete to be quite helpful walking me through some technical questions in person and over the phone”